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John Ball에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 John Ball 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
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Empathy as a Learnable Business Skill | Michele Hansen

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Manage episode 438901865 series 2854042
John Ball에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 John Ball 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

Mastering Empathy in Business: An Interview with Michele Hansen

In this episode of Present Influence, host John Ball interviews Michele Hansen, author of 'Deploy Empathy.'

Michele discusses her journey from the technical side of business to understanding and mastering empathy.

The episode covers how empathy can be a learned skill crucial for business success, even in technical fields like software development.

Michele shares her insights on applying empathy in product management, marketing, and sales, emphasizing the importance of understanding people's contexts.

The conversation explores the unexpected benefits of empathy in building trust and deepening relationships, as well as Michele's experiences and strategies for successful podcasting.

Listeners are encouraged to consider how they can apply empathy in their own professional and personal lives.

00:00 Introduction: The Importance of Empathy in Business

00:17 Meet Michelle Hansen: From Technical Background to Empathy Advocate

02:57 The Journey to Entrepreneurship and Writing a Book

06:01 Understanding Empathy: Michelle's Insights

08:40 Applying Empathy in Business and Beyond

18:29 The Role of Podcasting in Promoting Empathy

26:56 Practical Tips for Developing Empathy

40:57 Conclusion: Embracing Empathy in Professional Life

  continue reading

168 에피소드

Artwork
icon공유
 
Manage episode 438901865 series 2854042
John Ball에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 John Ball 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

Mastering Empathy in Business: An Interview with Michele Hansen

In this episode of Present Influence, host John Ball interviews Michele Hansen, author of 'Deploy Empathy.'

Michele discusses her journey from the technical side of business to understanding and mastering empathy.

The episode covers how empathy can be a learned skill crucial for business success, even in technical fields like software development.

Michele shares her insights on applying empathy in product management, marketing, and sales, emphasizing the importance of understanding people's contexts.

The conversation explores the unexpected benefits of empathy in building trust and deepening relationships, as well as Michele's experiences and strategies for successful podcasting.

Listeners are encouraged to consider how they can apply empathy in their own professional and personal lives.

00:00 Introduction: The Importance of Empathy in Business

00:17 Meet Michelle Hansen: From Technical Background to Empathy Advocate

02:57 The Journey to Entrepreneurship and Writing a Book

06:01 Understanding Empathy: Michelle's Insights

08:40 Applying Empathy in Business and Beyond

18:29 The Role of Podcasting in Promoting Empathy

26:56 Practical Tips for Developing Empathy

40:57 Conclusion: Embracing Empathy in Professional Life

  continue reading

168 에피소드

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