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Is the Customer Always Right? No, But It's Always Your Responsibility | Ep. 48
Manage episode 393333385 series 3545979
Steve Cook and Dave Kozak, Steve Cook, and Dave Kozak에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Steve Cook and Dave Kozak, Steve Cook, and Dave Kozak 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Hosts Dave Kozak and Steve Cook delve deep into the art of customer service and its pivotal role in creating devoted customers. Discover the secrets to exceptional customer interactions, from establishing rapport to setting clear expectations. Learn why personal touches, genuine communication, and addressing customer concerns are the cornerstones of a thriving sports business.
Whether you're a sports entrepreneur or a seasoned business owner, this podcast is your roadmap to mastering customer service and cultivating enthusiastic supporters who fuel your success. Don't miss this opportunity to transform your approach to customer relationships.
Visit us at https://paradigmplaybook.com/
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