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Scaling Up Collections Teams for Clients with Murat Akbay
Manage episode 299082614 series 2965899
MetCredit에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 MetCredit 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Every episode of overdue advice is aimed at providing business leaders perspective on how and why debt collection can have a positive effect on your business’s cash flow and customer relationships. By the time some companies contact MetCredit, the pressure of receivables is extreme. MetCredit can usually start collecting within a few days. If it’s a larger client, MetCredit scales up to accommodate the workload.
Recently, MetCredit landed a significant new client. Collection Supervisor Murat Akbay was just promoted and he’s MetCredit’s newest collections manager for its newest client. In fact, everything is so new, Murat just got an office, and is hiring a new collections team. Murat’s team needs people!
In this episode, we pull back the curtain on how MetCredit scales up to prepare a collections team, and how the first thing new debt collectors learn is MetCredit’s ethical framework which is, first and foremost, about respect.
Near the end of the conversation, Christina Huijsink from MetCredit’s HR department pops in to shed some light on some of the benefits of working at MetCredit.
46 에피소드
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