Fighting The Good Fight Against Bias with Dolly Chugh

OutsideVoices with Mark Bidwell

In this episode, we are joined by author and social scientist, Dolly Chugh, to discuss her book, The Person You Mean to Be: How Good People Fight Bias, which studies how implicit bias and unintentional ethical behaviour affects our everyday decision making. Dolly is a Professor of Management and Organizations at New York University, has won several awards for excellence in teaching and ethics, and is a monthly columnist for Forbes.com.

What We Covered

• Why our brains are biased, and the ways in which we can begin to recognize our own conscious and unconscious biases
• Why confirmation bias can hinder the success of a recruiting the best potential talent in the workplace
• How we can learn to recognize and use our own privileges to challenge and help change other people’s biases

Key Takeaways and Learnings

• The growth mindset: why seeing ourselves as a ‘work in progress’ can help us to learn from other perspectives
• Conscious and unconscious biases: why affinities and associations with our personal identity can lead us to make less successful decisions
• The business benefits that come from bringing in different perspectives to core business processes, including higher levels of innovation, increased creativity, improved employee retention and recruiting success

Links and Resources Mentioned in this Episode

• Get in touch with Dolly Chugh via Twitter, Facebook, LinkedIn or Good Reads
• Dolly Chugh's website
• The Person You Mean to Be, a book by Dolly Chugh
• NYU Stern School of Business, website
• Forbes.com, website
• Thinking, Fast and Slow, a book by Daniel Kahneman
• Nudge: Improving Decisions About Health, Wealth, and Happiness, a book by Richard H. Thaler and Cass R. Sunstein
• Anthony G. Greenwald, psychologist