Erin Eilers - The Importance of HR for Small Home Services Businesses

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Erin Eilers, owner and founder of the Eilers HR Group, discusses the importance of HR for small businesses and provides insights on common HR challenges. She emphasizes the need for small businesses to classify employees correctly, follow employment laws, and have clear policies in place. Erin also highlights the significance of enforcing policies consistently and making sure employee handbooks are up to date. She advises small business owners to prioritize integrity and compliance to avoid legal issues and protect their businesses. In this conversation, Erin Eilers and Branden Sewell discuss various HR topics that small business owners should be aware of. They cover issues such as employee accountability, onboarding, background checks, drug tests, PTO policies, compensation plans, and the importance of positive feedback. Erin provides valuable insights and recommendations for handling these HR challenges.
Takeaways

• Small businesses need to classify employees correctly and follow employment laws to avoid legal issues.
• Enforcing policies consistently and having clear employee handbooks are crucial for small businesses.
• Prioritizing integrity and compliance is essential for small business owners to protect their businesses.
• Consulting with an HR professional can provide expertise and guidance for small businesses at a fraction of the cost of a full-time HR director. Hold employees accountable for their actions and address any issues promptly
• Referrals are a great way to find reliable employees
• Document important communications and requests to employees
• Set clear expectations and provide ongoing support during the onboarding process
• Consider using third-party companies for background checks and drug tests
• Create a fair and consistent compensation plan and communicate it clearly to employees
• Positive feedback is free and goes a long way in making employees feel valued
• Be transparent about the company's financial situation when discussing compensation
• Utilize resources like SCORE for additional business support

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