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Uhhlicia & Draco에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Uhhlicia & Draco 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
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The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX


1 #697: Building the total experience for customers with AJ Joplin, Forrester 24:10
24:10
나중에 재생
나중에 재생
리스트
좋아요
좋아요24:10
Does your AI-based interface talk to customers the way a real person would or is it tech for tech’s sake? We are here at Forrester CX in Nashville, TN and hearing all about the latest insights and ideas for brands to create better experiences for their customers. Agility is less about bolting on new features just because the tech is available and more about making tomorrow’s experiences feel intuitive and natural to the end customer using them. Today we’re diving into designing for the future of experiences with AJ Joplin, Senior Analyst at Forrester. About AJ Joplin AJ is the lead analyst for Forrester’s research on experience design (XD), design organizations, and design leadership. Helping XD and customer experience (CX) leaders develop and deliver on research-based strategy is AJ’s professional passion. She has observed that the most effective organizations combine clear purpose with the right people and leverage systems to clarify decision-making, prioritization, and workflows. AJ also has years of workshop facilitation experience in human-centered design and design thinking. Using her professional coaching skills, AJ bring clients through ambiguity and into alignment on what matters and what’s next. Resources Forrester: https://www.forrester.com https://www.forrester.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 " Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
OD Podcast explicit
모두 재생(하지 않음)으로 표시
Manage series 2304124
Uhhlicia & Draco에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Uhhlicia & Draco 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Two black millennials with a lot of learning AND teaching to do.
212 에피소드
모두 재생(하지 않음)으로 표시
Manage series 2304124
Uhhlicia & Draco에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Uhhlicia & Draco 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Two black millennials with a lot of learning AND teaching to do.
212 에피소드
모든 에피소드
×BLACK BUSINESS OF THE WEEK: City of Angels Run Club instagram.com/cityofangelsrunclub + The Modern Luxury Gathering Suite themodernatl.com instagram.com/themodernatl _________ SHOP TALK: Farting in the Gym RIP Angie Stone Gorgeous Doll Bhad Bhabie vs Alabama Barker _________ OPEN DISCUSSION: Should Food Stamps restrict the purchasing of junk foods? When men bring women to meet their parents Someone hugging your partner in front of you Having a social life in a relationship _________ INSTAGRAM: https://instagram.com/uhh.licia https://instagram.com/drvco https://instagram.com/odpodcast _________ YOUTUBE: https://www.youtube.com/channel/UCF1wlIuE7HTWDUi3QuF4pJg _________ EMAIL: listenodp@gmail.com _________ ODPodcast.com #AtlantaPodcast #BlackPodcast #BlackPodcasts…
BLACK BUSINESS OF THE WEEK: The Modern Luxury Gathering Suite themodernatl.com instagram.com/themodernatl _________ SHOP TALK: Kodak Black Ye Kash Doll vs the Dolls Uzi & JT Interracial Dating contradictions Invitation Etiquette _________ INSTAGRAM: https://instagram.com/uhh.licia https://instagram.com/drvco https://instagram.com/odpodcast _________ YOUTUBE: https://www.youtube.com/channel/UCF1wlIuE7HTWDUi3QuF4pJg _________ EMAIL: listenodp@gmail.com _________ ODPodcast.com #AtlantaPodcast #BlackPodcast #BlackPodcasts…
OPEN DISCUSSION: Alicia confronts Draco on where he's been all Summer? What has Alicia been doing during that time? _________ INSTAGRAM: https://instagram.com/uhh.licia https://instagram.com/drvco https://instagram.com/odpodcast _________ YOUTUBE: https://www.youtube.com/channel/UCF1wlIuE7HTWDUi3QuF4pJg _________ EMAIL: listenodp@gmail.com _________ ODPodcast.com #AtlantaPodcast #BlackPodcast #BlackPodcasts…
BLACK BUSINESS OF THE WEEK: Jackie Aina https://forvrmood.com/ _________ SHOP TALK: Remy Ma’s son charged with Murder Ashanti & Nelly are married & been married Chief Reef & Mike Vick look alike Gervonta Davis expecting a new baby _________ OPEN DISCUSSION: Do people in the industry “settle”? Women in gay clubs _________ INSTAGRAM: https://instagram.com/uhh.licia https://instagram.com/drvco https://instagram.com/odpodcast _________ YOUTUBE: https://www.youtube.com/channel/UCF1wlIuE7HTWDUi3QuF4pJg _________ EMAIL: listenodp@gmail.com _________ ODPodcast.com #AtlantaPodcast #BlackPodcast #BlackPodcasts…
SHOP TALK: Queen Leora & service providers Eboni K. Williams is expecting a baby girl solo by choice _________ OPEN DISCUSSION: What is an Independent Woman? What is a functioning adult? _________ INSTAGRAM: https://instagram.com/uhh.licia https://instagram.com/drvco https://instagram.com/odpodcast _________ YOUTUBE: https://www.youtube.com/channel/UCF1wlIuE7HTWDUi3QuF4pJg _________ EMAIL: listenodp@gmail.com _________ ODPodcast.com #AtlantaPodcast #BlackPodcast #BlackPodcasts…
BLACK BUSINESS OF THE WEEK: @lajefacat https://www.tiktok.com/@lajefacat?_t=8m1uopZbpDK&_r=1 _________ TWEETS FROM THE STREETS: A People's History of the United States _________ SHOP TALK: Deandre Brown’s elite takes Amanda Seales Baby Storme _________ INSTAGRAM: https://instagram.com/uhh.licia https://instagram.com/drvco https://instagram.com/odpodcast _________ YOUTUBE: https://www.youtube.com/channel/UCF1wlIuE7HTWDUi3QuF4pJg _________ EMAIL: listenodp@gmail.com _________ ODPodcast.com #AtlantaPodcast #BlackPodcast #BlackPodcasts…
BLACK BUSINESS OF THE WEEK: https://www.instagram.com/zenosbarkpark _________ SHOP TALK: Botox & fillers Drake vs Everybody _________ OPEN DISCUSSION: Being called “auntie” _________ INSTAGRAM: https://instagram.com/uhh.licia https://instagram.com/drvco https://instagram.com/odpodcast _________ YOUTUBE: https://www.youtube.com/channel/UCF1wlIuE7HTWDUi3QuF4pJg _________ EMAIL: listenodp@gmail.com _________ ODPodcast.com #AtlantaPodcast #BlackPodcast #BlackPodcasts…
BLACK BUSINESS OF THE WEEK: https://www.instagram.com/dlashes _________ TWEETS FROM THE STREETS: Beyonce seemingly announces Act II as Cowboy Carter Matthew Knowles talking too much - https://x.com/mathewknowles/status/1767566753180119282?s=46 _________ SHOP TALK: Drama pregnant & bd is same age as her son Drake allegedly dating Latto’s 21yr old sister Working for artists vs “regular folks” _________ OPEN DISCUSSION: The usual…dating woes _________ INSTAGRAM: https://instagram.com/uhh.licia https://instagram.com/drvco https://instagram.com/odpodcast _________ YOUTUBE: https://www.youtube.com/channel/UCF1wlIuE7HTWDUi3QuF4pJg _________ EMAIL: listenodp@gmail.com _________ ODPodcast.com #AtlantaPodcast #BlackPodcast #BlackPodcasts…
BLACK BUSINESSES OF THE WEEK: From Alicia's Bday Brunch: DJ @itsdjhikey Decor @lottiescreationsllc Photo Booth @clever_visuals Cake @persnicketysweetsga Hair @luxbreemarie _________ SHOP TALK: Nicki snubbed at the Grammys Diddy's new accusations Netta & Charles Porsha & Simon Are JT & Caresha still friends? _________ OPEN DISCUSSION _________ INSTAGRAM: https://instagram.com/uhh.licia https://instagram.com/drvco https://instagram.com/odpodcast _________ YOUTUBE: https://www.youtube.com/channel/UCF1wlIuE7HTWDUi3QuF4pJg _________ EMAIL: listenodp@gmail.com _________ ODPodcast.com #AtlantaPodcast #BlackPodcast #BlackPodcasts…
Alicia’s Wishlist - https://www.amazon.com/hz/wishlist/ls/203CYUYR6LOAE?ref_=wl_share BLACK BUSINESS OF THE WEEK: Scentsational Candle https://www.instagram.com/scentsationalco _________ SHOP TALK: Grammys Monique Beyonce burner accounts _________ OPEN DISCUSSION: Age Gap Dating _________ INSTAGRAM: https://instagram.com/uhh.licia https://instagram.com/drvco https://instagram.com/odpodcast _________ YOUTUBE: https://www.youtube.com/channel/UCF1wlIuE7HTWDUi3QuF4pJg _________ EMAIL: listenodp@gmail.com _________ ODPodcast.com #AtlantaPodcast #BlackPodcast #BlackPodcasts…
BLACK BUSINESS OF THE WEEK: Lash Tech & MUA Kamala https://www.instagram.com/thekbeat _________ SHOP TALK: Doja Cat’s brother allegedly knocks her teeth out Stanley Cups Quinta Brunson Rick Ross’ new girlfriend _________ OPEN DISCUSSION: Putting your value in a partner Expectations in friendships Pick Me _________ INSTAGRAM: https://instagram.com/uhh.licia https://instagram.com/drvco https://instagram.com/odpodcast _________ YOUTUBE: https://www.youtube.com/channel/UCF1wlIuE7HTWDUi3QuF4pJg _________ EMAIL: listenodp@gmail.com _________ ODPodcast.com #AtlantaPodcast #BlackPodcast #BlackPodcasts…
Happy New Year! BLACK BUSINESS OF THE WEEK: Master Cosmetologist https://www.instagram.com/thebriaaffair _________ SHOP TALK: Jonathan Majors All American look Alaska Air flight _________ OPEN DISCUSSION: Eating habits Social media vs real life Fan bases pages infiltrating the culture _________ INSTAGRAM: https://instagram.com/uhh.licia https://instagram.com/drvco https://instagram.com/odpodcast _________ YOUTUBE: https://www.youtube.com/channel/UCF1wlIuE7HTWDUi3QuF4pJg _________ EMAIL: listenodp@gmail.com _________ ODPodcast.com #AtlantaPodcast #BlackPodcast #BlackPodcasts…
BLACK BUSINESS OF THE WEEK: Pretty Dope Cookies https://instagram.com/prettydopecookies _________ SHOP TALK: Monica & C Murder broke up Ashley #278 Squid Games: The Challenge Diddy or Diddy not _________ OPEN DISCUSSION: Double standards across the races Dating someone in prison Draco is working with a financial advisor _________ INSTAGRAM: https://instagram.com/uhh.licia https://instagram.com/drvco https://instagram.com/odpodcast _________ YOUTUBE: https://www.youtube.com/channel/UCF1wlIuE7HTWDUi3QuF4pJg _________ EMAIL: listenodp@gmail.com _________ ODPodcast.com #AtlantaPodcast #BlackPodcast #BlackPodcasts…
BLACK BUSINESS OF THE WEEK: Filthy Wealth Clothing https://instagram.com/iamfilthywealth _________ OPEN DISCUSSION: Hanging with new friends Trying new things Instilling confidence in the youth _________ INSTAGRAM: https://instagram.com/uhh.licia https://instagram.com/drvco https://instagram.com/odpodcast _________ YOUTUBE: https://www.youtube.com/channel/UCF1wlIuE7HTWDUi3QuF4pJg _________ EMAIL: listenodp@gmail.com _________ ODPodcast.com #AtlantaPodcast #BlackPodcast #BlackPodcasts…
BLACK BUSINESS OF THE WEEK: RC’s Southern Cooking https://instagram.com/rcssoutherncooking _________ SHOP TALK: Cassie files lawsuit against Diddy DDG & Chloe Bailey call out nail salon…over nothing _________ OPEN DISCUSSION: How are “older” artists viewed by the younger audiences Supplemental income Recognizing abuse at a younger age _________ INSTAGRAM: https://instagram.com/uhh.licia https://instagram.com/drvco https://instagram.com/odpodcast _________ YOUTUBE: https://www.youtube.com/channel/UCF1wlIuE7HTWDUi3QuF4pJg _________ EMAIL: listenodp@gmail.com _________ ODPodcast.com #AtlantaPodcast #BlackPodcast #BlackPodcasts…
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