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Mirko Kloppenburg에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Mirko Kloppenburg 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
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What life of a real Process Architect looks like with Christoph Bünker from Lufthansa Technik Logistik Services

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Manage episode 347799996 series 3359964
Mirko Kloppenburg에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Mirko Kloppenburg 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

#018: In this episode, I'm speaking with Christoph Bünker from Lufthansa Technik Logistik Services. Christoph is not only a Process Architect himself, he actually leads an entire team of eight Process Architects.
Christoph has a long-lasting experience in this area and he is probably the most experienced Process Architect I know of.
When I am talking about the role of a Process Architect, I am talking about the role supporting the Process Owner to design, improve, implement, and steer a process. So if the Process Owner is accountable for all these activities, the Process Architect takes over the responsibility for the execution. You may call this role also Process manager in some organizations, but in the New Process Role Concept it’s the Process Architect.
The episode is so full of exciting insights and you will learn more about what the life of a real Process Architect looks like!
Today's Guest
Christoph Bünker
C
hristoph is Head of the Global Process Management Competence Center Warehouse at Lufthansa Technik Logistik Services in Hamburg since 2016.
Lufthansa Technik Logistik Services is a member of the Lufthansa Group providing logistic solutions for the maintenance, repair and overhaul business.
Before becoming the Head of the Competence Center, Christoph has worked as a Process Architect for Warehousing and Shipping since 2014.
Before joining Lufthansa Group, Christoph studied Information Systems at Technical University of Darmstadt and worked for Otto Group as a Project Manager for Process and System Development in Hamburg.
You'll learn

  • What the typical tasks of a Process Architect are
  • How Christoph and his team are executing a process life cycle to improve their processes
  • How they prioritise the topics to work on
  • How they communicate process changes
  • How they train the people working in their processes
  • How they cooperate with their counterparts at the different locations as well as with IT
  • Why and how they apply process mining
  • What the qualification requirements of a Process Architect are
  • What Christoph's 3 top tips for new Process Architects are

I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!
If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode18

---

Want to take your first steps toward a process-driven organization?
Join my free BPM Roadmap Mini Course and get practical tools, inspiring examples, and a clear structure to get started.

Sign up for free at:
NewProcessLab.com/roadmap

---
Follow me on LinkedIn:
https://www.linkedin.com/in/mirkokloppenburg/
Want to take your first steps toward a process-driven organization?
Join my free BPM Roadmap Mini Course and get practical tools, inspiring examples, and a clear structure to get started.

Sign up for free at:
NewProcessLab.com/roadmap

  continue reading

68 에피소드

Artwork
icon공유
 
Manage episode 347799996 series 3359964
Mirko Kloppenburg에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Mirko Kloppenburg 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

#018: In this episode, I'm speaking with Christoph Bünker from Lufthansa Technik Logistik Services. Christoph is not only a Process Architect himself, he actually leads an entire team of eight Process Architects.
Christoph has a long-lasting experience in this area and he is probably the most experienced Process Architect I know of.
When I am talking about the role of a Process Architect, I am talking about the role supporting the Process Owner to design, improve, implement, and steer a process. So if the Process Owner is accountable for all these activities, the Process Architect takes over the responsibility for the execution. You may call this role also Process manager in some organizations, but in the New Process Role Concept it’s the Process Architect.
The episode is so full of exciting insights and you will learn more about what the life of a real Process Architect looks like!
Today's Guest
Christoph Bünker
C
hristoph is Head of the Global Process Management Competence Center Warehouse at Lufthansa Technik Logistik Services in Hamburg since 2016.
Lufthansa Technik Logistik Services is a member of the Lufthansa Group providing logistic solutions for the maintenance, repair and overhaul business.
Before becoming the Head of the Competence Center, Christoph has worked as a Process Architect for Warehousing and Shipping since 2014.
Before joining Lufthansa Group, Christoph studied Information Systems at Technical University of Darmstadt and worked for Otto Group as a Project Manager for Process and System Development in Hamburg.
You'll learn

  • What the typical tasks of a Process Architect are
  • How Christoph and his team are executing a process life cycle to improve their processes
  • How they prioritise the topics to work on
  • How they communicate process changes
  • How they train the people working in their processes
  • How they cooperate with their counterparts at the different locations as well as with IT
  • Why and how they apply process mining
  • What the qualification requirements of a Process Architect are
  • What Christoph's 3 top tips for new Process Architects are

I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!
If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode18

---

Want to take your first steps toward a process-driven organization?
Join my free BPM Roadmap Mini Course and get practical tools, inspiring examples, and a clear structure to get started.

Sign up for free at:
NewProcessLab.com/roadmap

---
Follow me on LinkedIn:
https://www.linkedin.com/in/mirkokloppenburg/
Want to take your first steps toward a process-driven organization?
Join my free BPM Roadmap Mini Course and get practical tools, inspiring examples, and a clear structure to get started.

Sign up for free at:
NewProcessLab.com/roadmap

  continue reading

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