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Episode 7: “Whatever the Need!” Says Angela Craig
Manage episode 391759311 series 3542672
Beth Patin, Dave Lankes, & Mike Eisenberg, Beth Patin, Dave Lankes, and Mike Eisenberg에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Beth Patin, Dave Lankes, & Mike Eisenberg, Beth Patin, Dave Lankes, and Mike Eisenberg 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
May 12, 2021
Dave Lankes & Mike Eisenberg
74 minutes
Mike and Dave are joined by a very special guest – the talented and enthusiastic Angela Craig, Executive Director, Charleston County Public Library. Charleston County is a cutting-edge regional library system. In addition to offering all that we expect from public libraries, Charleston has been particularly responsive to the challenges of helping people and communities due to emergencies such as Hurricane and of course, the Covid-19 pandemic. Angela explains the nature and scope of needs that emerged and the full-scale reaction by librarians and staff in terms of outreach, services, systems, and partnerships that were quickly deployed. We know that you will be as impressed as we are to learn about specific programs (e.g., vaccine clinics, telehealth connections, mobile hotspots and Wi-Fi, refrigerated community garden produce) and their close coordination with the regional emergency services department.
On the wazzup front, Dave announces that he’s taking a new, highly visible and prestigious job at the University of Texas in order to continue his passion of championing libraries, librarians, and making a difference in society. Mike rants about the deterioration of telephone and web-based customer service across all kinds of situations and domains.
References & Resources
Angela Craig:
https://www.ccpl.org/team/angela-craig
Charleston County Public Library: https://www.ccpl.org/
Daniel Markovits, Daniel (May 6, 2021). “How College Became a Ruthless Competition Divorced From Learning,” The Atlantic. https://www.theatlantic.com/ideas/archive/2021/05/marriage-college-status-meritocracy/618795/
Credits
Audio, Production, and Streaming Services:
Yoni Yemini, ACE Chicago Events
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