Player FM 앱으로 오프라인으로 전환하세요!
Improve Your Team's Order Entry Flow to Create More Value with Chris Wilson | 080
Manage episode 319921366 series 2873599
Does the goals of your organization align with your continuous improvement efforts? It can be so easy to get caught up in the day-to-day tasks that we lose sight of the big picture.
In today’s episode, Chris Wilson shares how Wilson Manufacturing developed a new customer portal based on their goal of providing excellent customer service and how it has improved their order entry flow process.
What You’ll Learn in this Episode:
- Keeping a Customer-First Mindset in Continuous Improvement
- Overcoming Team Member Pushback on New Processes
- Teamwork and Communication for Effective Improvement
- Refining the Onboarding Process for Better Retention
Get full show notes and more information here: https://processplusresults.com/podcast/080
132 에피소드
Manage episode 319921366 series 2873599
Does the goals of your organization align with your continuous improvement efforts? It can be so easy to get caught up in the day-to-day tasks that we lose sight of the big picture.
In today’s episode, Chris Wilson shares how Wilson Manufacturing developed a new customer portal based on their goal of providing excellent customer service and how it has improved their order entry flow process.
What You’ll Learn in this Episode:
- Keeping a Customer-First Mindset in Continuous Improvement
- Overcoming Team Member Pushback on New Processes
- Teamwork and Communication for Effective Improvement
- Refining the Onboarding Process for Better Retention
Get full show notes and more information here: https://processplusresults.com/podcast/080
132 에피소드
모든 에피소드
×플레이어 FM에 오신것을 환영합니다!
플레이어 FM은 웹에서 고품질 팟캐스트를 검색하여 지금 바로 즐길 수 있도록 합니다. 최고의 팟캐스트 앱이며 Android, iPhone 및 웹에서도 작동합니다. 장치 간 구독 동기화를 위해 가입하세요.