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Minter Dial and Evergreen Podcasts | Minter Dialogue에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Minter Dial and Evergreen Podcasts | Minter Dialogue 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
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The Empathy Dilemma: Insights from Maria Ross (MDE578)

53:38
 
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Manage episode 434815114 series 2839290
Minter Dial and Evergreen Podcasts | Minter Dialogue에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Minter Dial and Evergreen Podcasts | Minter Dialogue 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

Minter Dialogue with Maria Ross

In the latest episode of my podcast, I had the pleasure of welcoming back Maria Ross, an empathy advocate, speaker, author, workshop facilitator, and brand strategist. It's been four years since Maria last joined us, and she has continued to champion the cause of empathy in leadership and business. Her new book, "The Empathy Dilemma: How Successful Leaders Balance Performance, People, and Personal Boundaries," explores the complexities of applying empathy in the workplace, especially in a post-pandemic world.

Maria shared her journey into empathy advocacy, which began with a life-altering brain aneurysm at 35. This experience shaped her understanding of empathy, particularly in healthcare, where she discovered the power of patient and family-centred care. We discussed how empathy can be operationalised in healthcare and business to improve outcomes and satisfaction.

We also delved into the connection between empathy and resilience, emphasising the importance of self-awareness and self-care. Maria highlighted the role of psychological safety in fostering an empathetic workplace and the need for mutual trust between leaders and employees.

For more insights, you can connect with Maria through her website, The Empathy Dilemma : https://theempathydilemma.com, on Instagram at @redslice.maria, or on LinkedIn.

  continue reading

594 에피소드

Artwork
icon공유
 
Manage episode 434815114 series 2839290
Minter Dial and Evergreen Podcasts | Minter Dialogue에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Minter Dial and Evergreen Podcasts | Minter Dialogue 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

Minter Dialogue with Maria Ross

In the latest episode of my podcast, I had the pleasure of welcoming back Maria Ross, an empathy advocate, speaker, author, workshop facilitator, and brand strategist. It's been four years since Maria last joined us, and she has continued to champion the cause of empathy in leadership and business. Her new book, "The Empathy Dilemma: How Successful Leaders Balance Performance, People, and Personal Boundaries," explores the complexities of applying empathy in the workplace, especially in a post-pandemic world.

Maria shared her journey into empathy advocacy, which began with a life-altering brain aneurysm at 35. This experience shaped her understanding of empathy, particularly in healthcare, where she discovered the power of patient and family-centred care. We discussed how empathy can be operationalised in healthcare and business to improve outcomes and satisfaction.

We also delved into the connection between empathy and resilience, emphasising the importance of self-awareness and self-care. Maria highlighted the role of psychological safety in fostering an empathetic workplace and the need for mutual trust between leaders and employees.

For more insights, you can connect with Maria through her website, The Empathy Dilemma : https://theempathydilemma.com, on Instagram at @redslice.maria, or on LinkedIn.

  continue reading

594 에피소드

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