#754 MSP Summit 2025-Michelle Ragusa-McBain: Flying in Formation: Partnership Lessons from Michelle Ragusa-McBain

Joey Pinz Discipline Conversations

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🌍 From Disney cruises to gorilla trekking in Uganda, Michelle Ragusa-McBain has explored the world—and the global technology channel. In this inspiring conversation with Joey Pinz, Michelle shares her journey from starting at Cisco to leading at SonicWall, and now stepping into the startup world with Red Access.

Michelle dives deep into the evolving MSP landscape: the 80/20 rule of partnerships, why vendors must look beyond their top partners, and how culture and reciprocity drive lasting collaboration. Using her powerful “goose analogy,” she explains how true partnerships are about cheering each other on, sharing the workload, and never leaving anyone behind.

She also opens up about her personal health journey, balancing career ambition with family, and the importance of living fully while protecting what matters most. Whether you’re an MSP leader, vendor, or entrepreneur, Michelle’s insights on cybersecurity, human capital, growth strategies, and partnership discipline will resonate and inspire.

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#MSP #Cybersecurity #ChannelChief #Partnerships #joeypinzpodcast #Leadership #TechChannel #Discipline

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