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EP224: Advice On Building & Running Ecommerce Teams, with Digital Director Claire Wilson
Manage episode 406088844 series 2581854
LISTEN: Apple Podcasts: https://podcasts.apple.com/gb/podcast/re-platform-replatforming-podcast/id1488091548 Spotify: https://open.spotify.com/show/25sR2mHAFdsVmrZoHMibzZ Amazon: https://music.amazon.co.uk/podcasts/6b90a9bb-1554-4d79-849f-066f6139346b/re-platform---ecommerce-cx-and-technology-podcast FOLLOW US: LinkedIn: https://www.linkedin.com/company/re-platform-podcast/ EPISODE SUMMARY: All businesses face this challenge: what resources do you need to run an ecommerce store, and how does this change over time to deliver against growth targets? It's a challenge knowing what blend of skills do you need, what should be in-house vs outsourced and how do you structure and manage the team to ensure it delivers against growth targets and performance metrics. In this podcast we’re talking to an experienced ecommerce leader to find out how she approaches these decisions, and what she’s learned from running ecommerce for brands including Waitrose, This Works, Laura Mercier and Bare Minerals. Any questions, please let us know via LinkedIn or using the form on our website https://replatform.fm
273 에피소드
EP224: Advice On Building & Running Ecommerce Teams, with Digital Director Claire Wilson
Inside Commerce: Ecommerce Strategy, CX and Technology Podcast
Manage episode 406088844 series 2581854
LISTEN: Apple Podcasts: https://podcasts.apple.com/gb/podcast/re-platform-replatforming-podcast/id1488091548 Spotify: https://open.spotify.com/show/25sR2mHAFdsVmrZoHMibzZ Amazon: https://music.amazon.co.uk/podcasts/6b90a9bb-1554-4d79-849f-066f6139346b/re-platform---ecommerce-cx-and-technology-podcast FOLLOW US: LinkedIn: https://www.linkedin.com/company/re-platform-podcast/ EPISODE SUMMARY: All businesses face this challenge: what resources do you need to run an ecommerce store, and how does this change over time to deliver against growth targets? It's a challenge knowing what blend of skills do you need, what should be in-house vs outsourced and how do you structure and manage the team to ensure it delivers against growth targets and performance metrics. In this podcast we’re talking to an experienced ecommerce leader to find out how she approaches these decisions, and what she’s learned from running ecommerce for brands including Waitrose, This Works, Laura Mercier and Bare Minerals. Any questions, please let us know via LinkedIn or using the form on our website https://replatform.fm
273 에피소드
모든 에피소드
×1 EP272: The Evolution of Ecommerce Replatforming - Insights & Advice Based On Project Experience 38:40
1 EP271: Economic Factors Impacting Ecommerce in 2025 + 6 Key Trends Ecommerce Teams Should Be Thinking About 45:14
1 EP270: Inside Commerce Unwrapped 2024 - Annual Review of the Trends Shaping Ecommerce 52:14
1 EP269: Delivering One Of The Industry's Biggest SaaS Migrations With More Than 1 Million Products, with World Books Product Director 50:33
1 EP268: Unified Commerce: What Does It Really Mean? Unpicking The Latest Ecommerce Buzzword To Focus On What Matters To Ecommerce Businesses 37:01
1 EP267: Re-engineering Pangaia’s Shopify Storefront to Increase Operational Efficiency, with Commerce UI CTO Michal Klim 44:33
1 EP266: Loyalty & Luxury - How Can Premium Brands Land A Winning Loyalty Strategy? 43:44
1 EP265: Delivering A Smarter CX: Integrating AI Chatbots Into Onsite User Journeys To Improve Product Discovery, with Asklo 41:53
1 EP264: What Should Ecommerce Brands Be Reporting On, And Why, With OmniCommerce's Consulting Director Joe Fletcher 41:18
1 EP263: Common Issues with ERPs: How They Hamper Ecommerce Teams & What To Do About Them, With Luke Hodgson 45:41
1 EP262: Should You Invest In Your Technology Stack or Expect To Reduce Your TCO When Replatforming? 32:58
1 EP261: The Future Of B2C Ecommerce Platforms: Why Vendors Need To Think Seriously About Niche & Vertical Specific Solutions 38:56
1 EP260: Smythson's Digital Director On What CX and Personalisation Mean To A Heritage Luxury Brand 41:10
1 EP259: Luca Faloni's Head of Growth On The Pivot From Shopify To Centra To Support International Ecommerce Expansion 32:57
1 EP258: Justifying The Investment in Design & Creative For Ecommerce Brands, with Grebban's Founder Anton Johannson 45:12
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