Succeeding in Customer Success
Manage episode 494859886 series 3677904
Nicole St Germain shares her journey creating Customer Success Jobs, a newsletter curating fully remote CS positions with transparent salaries and quality job descriptions. After one year of helping job seekers navigate a market where CS roles are often miscategorized, Nicole reflects on career transitions, essential skills, and the future of the profession.
Subscribe to Customer Success Jobs newsletter at customersuccessjobs.co to receive free job listings twice weekly every Tuesday and Thursday.
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챕터
1. Introduction to Customer Success Jobs (00:00:00)
2. Newsletter Evolution and Platform Design (00:06:01)
3. Career Path from Retail to CS (00:12:35)
4. Essential Skills for Customer Success (00:22:31)
5. AI's Role in Customer Success (00:33:53)
6. Future of CS and Job Market (00:42:01)
3 에피소드