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Episode 82 - Guest Ronaldo Hardy Shares How His CU Worked to Eradicate Poverty in their Local Community
Manage episode 452112891 series 2994499
FI GROW Solutions에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 FI GROW Solutions 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
In this podcast episode, Meredith Olmsted, CEO and founder of FI GROW Solutions, sits down with Ronaldo Hardy, President and CEO of NACUSO, to discuss a groundbreaking initiative he led at Southwest Louisiana Credit Union. Ronaldo shares his journey of certifying all credit union employees as financial counselors, delving into the transformative impact it had on staff, members, and the broader community. This episode unpacks the “why” behind the initiative, the process involved, and the invaluable lessons learned from this bold approach to financial empowerment.
Key Takeaways:
- Comprehensive Financial Empowerment: By certifying every employee as a financial counselor, Southwest Louisiana Credit Union ensured that all staff members were equipped to assist members and the community, creating a seamless and supportive experience for all interactions.
- Empowering Employees Internally: The certification process not only benefited members but also equipped employees with deeper financial knowledge, enabling them to manage their personal finances more effectively and extend advice to their families and friends.
- Community Impact and Growth: This initiative helped the credit union rebuild its reputation, foster trust within the community, and achieve remarkable growth, with a 70% increase in asset size over five years.
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