Digital Health Talks: Beyond the Hype On How Ambient AI is Transforming Clinical Care

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Beyond the Hype: How Ambient AI is Transforming Clinical Care with Dr. Tom Kelly of Heidi Health Join Megan Antonelli and Dr. Tom Kelly, co-founder of Heidi Health, as he brings a unique perspective to healthcare AI. He's a vascular surgery trainee turned founder who experienced firsthand the crushing administrative burden that keeps clinicians from truly connecting with their patients. With Heidi Health now serving over 500,000 clinicians and processing more than 2 million patient visits per week, Tom shares the fascinating journey from frustrated doctor to AI innovator. We dive deep into the reality versus the hype of ambient AI adoption, why clinician-first design trumps seamless integration, and the critical difference between tools that doctors tolerate and tools they actually love. From the nuances of personalization at the sentence level to envisioning an AI care partner that handles follow-ups and coordinates care, this conversation reveals what it truly takes to build healthcare technology that makes medicine more human—not less. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/