#100 - The Chief Data Officer: An Essential and Evolving Role in the Age of Generative AI

GovEx Data Points

--- Miami CDO Cheriene Floyd shares how Generative AI is shifting the way cities think about their data.

--- A Chief Data Officer’s role in cities is to turn data into a strategic asset, enabling insights that can be leveraged for resident impact. How is this responsibility changing in the age of generative AI?

--- We’re joined today by Cheriene Floyd to discuss the shift in how CDOs are making data work for their residents. Floyd discusses her path from serving as a strategic planning and performance manager in the City of Miami to becoming the city’s first Chief Data Officer. During her ten years of service as a CDO, she has come to view the role as upholding three key pillars: data governance, analytics, and capacity-building, helping departments connect the dots between disparate datasets to see the bigger picture.

--- As AI changes our relationship to data, it further highlights the adage, “garbage in, garbage out.” Floyd discusses how broad awareness of this truth has manifested in greater buy-in among city staff to leverage data to solve problems, while private sector AI adoption has shifted residents’ expectations when seeking public services. Consequently, the task of shepherding public data becomes even more important, and she offers recommendations from her own experiences to meet these challenges.

--- Learn more about GovEx!