Player FM 앱으로 오프라인으로 전환하세요!
EP 88 - Casper and Claus Moller timeless principles for excellence
Manage episode 303284834 series 1437050
Casper Moller is the Executive Director of Claus Moller consulting. 1975 Claus Moller invented the Time Manager® results tool. He has since been a pioneer in the field of service management. He coined the concepts: ”Putting People First”; “The Human Side of Quality”; “A Complaint is a Gift” and “Employeeship”. Claus Møller’s Employeeship concept has become synonymous with the idea of participative management in Scandinavia. His concepts were used to turn SAS, Scandinavian Airlines, from making a loss to profit in one year. Claus passed away two years ago, but his son Casper Moller has taken over the concepts. He continues to share his timeless principles in organizations around the world.
More about Clause Moller Consulting
The documentary where I found him (in Swedish)
More about STC:
113 에피소드
Manage episode 303284834 series 1437050
Casper Moller is the Executive Director of Claus Moller consulting. 1975 Claus Moller invented the Time Manager® results tool. He has since been a pioneer in the field of service management. He coined the concepts: ”Putting People First”; “The Human Side of Quality”; “A Complaint is a Gift” and “Employeeship”. Claus Møller’s Employeeship concept has become synonymous with the idea of participative management in Scandinavia. His concepts were used to turn SAS, Scandinavian Airlines, from making a loss to profit in one year. Claus passed away two years ago, but his son Casper Moller has taken over the concepts. He continues to share his timeless principles in organizations around the world.
More about Clause Moller Consulting
The documentary where I found him (in Swedish)
More about STC:
113 에피소드
모든 에피소드
×플레이어 FM에 오신것을 환영합니다!
플레이어 FM은 웹에서 고품질 팟캐스트를 검색하여 지금 바로 즐길 수 있도록 합니다. 최고의 팟캐스트 앱이며 Android, iPhone 및 웹에서도 작동합니다. 장치 간 구독 동기화를 위해 가입하세요.