Brian Kramer: Lessons from Carvana to Future-Proof Your Dealership

Fixed Ops Roundtable

What if you could transform your dealership into a powerhouse of efficiency, profitability, and customer satisfaction—without reinventing the wheel? In this episode of the Fixed Ops Roundtable, I sit down with Brian Kramer, EVP of Dealer Growth at Cars Commerce and General Manager of Accu-Trade, to explore how dealers can take cues from industry disruptors like Carvana and turn challenges into opportunities.

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What we discuss in this episode:

• Carvana’s Big Secret: How their innovative reconditioning processes are changing the game—and what it means for your dealership.
• Turning Data Into Dollars: Why real-time data and predictive analytics aren’t just buzzwords but the keys to faster appraisals, better deals, and bigger wins.
• EV Inventory Myths—Busted: What most dealers get wrong about pre-owned EVs and how to stay ahead of the curve in a rapidly growing market.
• The Service Lane Goldmine: Learn how to turn those daily ROs into revenue streams without alienating your customers.

But here’s the kicker: It’s not just about tools or trends—it’s about rethinking your strategy. Brian’s got actionable insights, relatable examples, and a knack for breaking down complex ideas into simple, game-changing steps.

If you’re wondering how to prep for 2025, whether to double down on appraisals, or what role EVs should play in your inventory strategy, this episode is packed with practical advice you can put to work right away.

Listen to the episode featuring Brian Kramer for even more insights!

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Apple: https://podcasts.apple.com/us/podcast/fixed-ops-roundtable/id1608656237

Spotify: https://open.spotify.com/show/15HHYoyvCo1PSFwYn02UXY

Thanks, Brian Kramer

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