Setting Your Teams Up for Success During Disruptive Times - an Interview with Natasha Engan, Senior Vice President of Global Sales at Deltek
Manage episode 466351404 series 2828875
http://www.sherylkline.com/blog
I had the honor of interviewing Natasha Engan, Senior Vice President of Global Sales at Deltek, and we discussed leading high-performing teams through disruptive times. She emphasized the importance of controlling what you can, such as work ethic, attitude, and communication. Natasha highlighted the need for transparency, trust, and clear communication to build resilience among employees. She also stressed the significance of listening to customers and maintaining trust through honest feedback. Natasha advised leaders to set a positive tone, empower employees, and balance product launches with customer needs. She concluded by urging mindful communication to inspire and support teams effectively.
Key take-aways from the interview:
- 0:01:47 Focus on what you can control - your work ethic, attitude, and focus - during disruptive times, rather than worrying about external factors beyond your control.
- 0:02:36 Communicate frequently and transparently with your team to build trust, provide clarity on priorities, and keep them focused on the company's mission and vision.
- 0:04:27 Empower employees at all levels by pushing decision-making down and providing them with the necessary tools and training.
- 0:07:39 Balance product launches and innovation with listening to and addressing customer needs to maintain trust and satisfaction.
- 0:10:17 Tailor your communication to the audience, considering their experience levels, locations, and cultural differences to ensure inclusivity and avoid polarizing topics.
- 0:15:54 Encourage female leaders and marginalized voices to speak up by providing one-on-one support, building alliances, and creating safe spaces like employee resource groups.
- 0:17:24 Set a positive tone for your team by appreciating their efforts, asking questions, and focusing on how you can support them rather than interrogating them.
If Natasha's story resonated with you, I’d love to hear yours. Let’s connect and explore how you can apply these principles to your leadership journey. Book a call with me today to share your story and take the first step toward fearless leadership.
If you’re interested in being featured on the Fearless Female Leadership podcast, please email me at info@sherylkline.com.
Cheering you on always!
- Sheryl
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