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English for Customer Service Podcast์—์„œ ์ œ๊ณตํ•˜๋Š” ์ฝ˜ํ…์ธ ์ž…๋‹ˆ๋‹ค. ์—ํ”ผ์†Œ๋“œ, ๊ทธ๋ž˜ํ”ฝ, ํŒŸ์บ์ŠคํŠธ ์„ค๋ช…์„ ํฌํ•จํ•œ ๋ชจ๋“  ํŒŸ์บ์ŠคํŠธ ์ฝ˜ํ…์ธ ๋Š” English for Customer Service Podcast ๋˜๋Š” ํ•ด๋‹น ํŒŸ์บ์ŠคํŠธ ํ”Œ๋žซํผ ํŒŒํŠธ๋„ˆ๊ฐ€ ์ง์ ‘ ์—…๋กœ๋“œํ•˜๊ณ  ์ œ๊ณตํ•ฉ๋‹ˆ๋‹ค. ๋ˆ„๊ตฐ๊ฐ€๊ฐ€ ๊ท€ํ•˜์˜ ํ—ˆ๋ฝ ์—†์ด ๊ท€ํ•˜์˜ ์ €์ž‘๋ฌผ์„ ์‚ฌ์šฉํ•˜๊ณ  ์žˆ๋‹ค๊ณ  ์ƒ๊ฐ๋˜๋Š” ๊ฒฝ์šฐ ์—ฌ๊ธฐ์— ์„ค๋ช…๋œ ์ ˆ์ฐจ๋ฅผ ๋”ฐ๋ฅด์‹ค ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค https://ko.player.fm/legal.
Player FM -ํŒŸ ์บ์ŠคํŠธ ์•ฑ
Player FM ์•ฑ์œผ๋กœ ์˜คํ”„๋ผ์ธ์œผ๋กœ ์ „ํ™˜ํ•˜์„ธ์š”!

๐ŸŽ™๏ธ๐ŸŽง Podcast 18โ”‚Call Center Refund Process for Amazon

20:00
 
๊ณต์œ 
 

Manage episode 402378861 series 3295079
English for Customer Service Podcast์—์„œ ์ œ๊ณตํ•˜๋Š” ์ฝ˜ํ…์ธ ์ž…๋‹ˆ๋‹ค. ์—ํ”ผ์†Œ๋“œ, ๊ทธ๋ž˜ํ”ฝ, ํŒŸ์บ์ŠคํŠธ ์„ค๋ช…์„ ํฌํ•จํ•œ ๋ชจ๋“  ํŒŸ์บ์ŠคํŠธ ์ฝ˜ํ…์ธ ๋Š” English for Customer Service Podcast ๋˜๋Š” ํ•ด๋‹น ํŒŸ์บ์ŠคํŠธ ํ”Œ๋žซํผ ํŒŒํŠธ๋„ˆ๊ฐ€ ์ง์ ‘ ์—…๋กœ๋“œํ•˜๊ณ  ์ œ๊ณตํ•ฉ๋‹ˆ๋‹ค. ๋ˆ„๊ตฐ๊ฐ€๊ฐ€ ๊ท€ํ•˜์˜ ํ—ˆ๋ฝ ์—†์ด ๊ท€ํ•˜์˜ ์ €์ž‘๋ฌผ์„ ์‚ฌ์šฉํ•˜๊ณ  ์žˆ๋‹ค๊ณ  ์ƒ๊ฐ๋˜๋Š” ๊ฒฝ์šฐ ์—ฌ๊ธฐ์— ์„ค๋ช…๋œ ์ ˆ์ฐจ๋ฅผ ๋”ฐ๋ฅด์‹ค ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค https://ko.player.fm/legal.

๐ŸŽ™๏ธ๐ŸŽง Podcast 18โ”‚What is Resolution for Call Centers?

Do you know what is call center resolution? Is English not your first language? Don't sweat it! We got you covered!

Introduction to Call Center Resolution for Retail Accounts

Topic: Amazon Refund

In this podcast, we will explore the Amazon Refund process and cover vocabulary and soft skills for call center roleplays and soft skills. Are you an aspiring rep? In this lesson, our expert instructor Mr.E breaks down step-by-step the refund process by providing clear definitions, real-life scenarios and personal insights.

Do you need more English for a call center job?

Contact us at: info@callcentreacademy.net

for more information or visit us on Social Media:

โ โ โ โ Official YouTube โ โ โ โ 

โ โ โ โ https://www.youtube.com/channel/UCZK8sf1tpwq4k1ieEmBVS5wโ 

#amazon

#refund

#callcenter

#customerservice

#callflow

#softskill

#roleplay

#learnEnglish

#podcast

  continue reading

29 ์—ํ”ผ์†Œ๋“œ

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icon๊ณต์œ 
 
Manage episode 402378861 series 3295079
English for Customer Service Podcast์—์„œ ์ œ๊ณตํ•˜๋Š” ์ฝ˜ํ…์ธ ์ž…๋‹ˆ๋‹ค. ์—ํ”ผ์†Œ๋“œ, ๊ทธ๋ž˜ํ”ฝ, ํŒŸ์บ์ŠคํŠธ ์„ค๋ช…์„ ํฌํ•จํ•œ ๋ชจ๋“  ํŒŸ์บ์ŠคํŠธ ์ฝ˜ํ…์ธ ๋Š” English for Customer Service Podcast ๋˜๋Š” ํ•ด๋‹น ํŒŸ์บ์ŠคํŠธ ํ”Œ๋žซํผ ํŒŒํŠธ๋„ˆ๊ฐ€ ์ง์ ‘ ์—…๋กœ๋“œํ•˜๊ณ  ์ œ๊ณตํ•ฉ๋‹ˆ๋‹ค. ๋ˆ„๊ตฐ๊ฐ€๊ฐ€ ๊ท€ํ•˜์˜ ํ—ˆ๋ฝ ์—†์ด ๊ท€ํ•˜์˜ ์ €์ž‘๋ฌผ์„ ์‚ฌ์šฉํ•˜๊ณ  ์žˆ๋‹ค๊ณ  ์ƒ๊ฐ๋˜๋Š” ๊ฒฝ์šฐ ์—ฌ๊ธฐ์— ์„ค๋ช…๋œ ์ ˆ์ฐจ๋ฅผ ๋”ฐ๋ฅด์‹ค ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค https://ko.player.fm/legal.

๐ŸŽ™๏ธ๐ŸŽง Podcast 18โ”‚What is Resolution for Call Centers?

Do you know what is call center resolution? Is English not your first language? Don't sweat it! We got you covered!

Introduction to Call Center Resolution for Retail Accounts

Topic: Amazon Refund

In this podcast, we will explore the Amazon Refund process and cover vocabulary and soft skills for call center roleplays and soft skills. Are you an aspiring rep? In this lesson, our expert instructor Mr.E breaks down step-by-step the refund process by providing clear definitions, real-life scenarios and personal insights.

Do you need more English for a call center job?

Contact us at: info@callcentreacademy.net

for more information or visit us on Social Media:

โ โ โ โ Official YouTube โ โ โ โ 

โ โ โ โ https://www.youtube.com/channel/UCZK8sf1tpwq4k1ieEmBVS5wโ 

#amazon

#refund

#callcenter

#customerservice

#callflow

#softskill

#roleplay

#learnEnglish

#podcast

  continue reading

29 ์—ํ”ผ์†Œ๋“œ

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