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Creating a Better Customer Experience (Mike Nutter) - A Doubleheader Episode
Manage episode 433117097 series 3468079
Casey Cavell에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Casey Cavell 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Today, we are joined by Mike Nutter, President Fort Wayne TinCaps baseball team, 2022 minor league executive of the year that was named by Major league baseball, and a 32-year veteran of minor league baseball. We explore key principles that can transform your team into customer experience champions. We discussed the importance of attention to detail, problem-solving skills, and learning all aspects of the business. Join us on this exciting episode of the Dugout CEO!
TOPICS FROM THIS EPISODE:
- Enhancing the fan experience and increasing attendance
- Innovative strategies and initiatives implemented by Mike Nutter
- Leveraging technology, community partnerships, and marketing campaigns
- Building strong community connections
- Achievements and milestones during Mike Nutter's tenure
Connect with Mike Nutter: https://www.linkedin.com/in/mike-nutter-84758814/
Mentioned on the episode: Email from a lady who bump a curb and popped a tire. Shout to Dave L, two young concession workers, and two more workers that selflessly helped her.
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www.CaseyCavell.com
Follow Casey on LinkedIn: https://www.linkedin.com/in/caseycavell/
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