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Process: Optimize Your Client Experience
Manage episode 443983280 series 3355899
Jen Taylor | Certified Director of Operations, Business Strategist, and Coach, Jen Taylor | Certified Director of Operations, and Business Strategist에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Jen Taylor | Certified Director of Operations, Business Strategist, and Coach, Jen Taylor | Certified Director of Operations, and Business Strategist 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Have you examined your client experience from the client’s perspective lately?
In this episode, I’m sharing how to optimize your client experience by examining your offer, the tech side of your business, and, of course, the process of working with clients.
Your client experience determines how satisfied your clients are with your work, which can influence your chances of winning more clients and growing your business in the future. It begins before you even start working with them, so it’s important to ensure your workflows are clear and efficient.
I’m sharing ideas and questions to ask yourself that will help you pinpoint where to make changes for improvement. If you’re looking for specific ways to improve your client experience, this episode is for you!
Topics covered in this episode include:
- How to determine your main offer
- Questions to ask yourself when crafting your client experience
- Why tech workflows make everything easier
Tune in for an overview of how to craft an optimized client experience!
I would love to connect on Facebook: https://www.facebook.com/JenTaylorConsulting/ & Instagram: https://www.instagram.com/jentaylorconsulting/!
Resources Mentioned: www.jentaylorconsulting.com
Show notes available at: https://jentaylorconsulting.com/design-your-wedding-business-podcast/
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