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EP 83: Designing a Healthy Work Culture | Nina Bianchi
Manage episode 336665389 series 2861039
Bon Ku에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Bon Ku 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
How can we create a healthy work culture? What is equitable listening? How does making space for learning benefit organizations?
Nina Bianchi is a Solutions Principal at Medallia with the regulated industry practice (government, healthcare, and life sciences). Prior to joining Medallia, she served as Chief of People and Culture at the U. S. Food and Drug Administration in partnership with the U. S. General Services Administration IT Modernization Centers of Excellence. As a White House Presidential Innovation Fellow with the Biden Cancer Moonshot 1.0 at the National Cancer Institute, she coached diverse stakeholders in leading culture transformation and designing healthier work experiences to drive personalized patient experiences. Much of the work of building positive employee experiences, frontlines to C-suites, rests on creative leaders who reimagine how we measure and improve experiences over time. Before joining the federal government, Nina co-founded and ran a social innovation consulting enterprise that fostered a vast portfolio of high-impact public-private partnerships for over a decade. Her teams designed experiential solutions for local, national, and international clients including City governments across the globe, philanthropic organizations, non-profits, Fortune 500, and leading institutions like the Massachusetts Institute of Technology.
Episode Mentions:
Healthcare Customer Experience | Medallia
New podcast: Solving For X - ATARC
Article: The State of Employee & Customer Experience in Government: Q&A with Nina Bianchi
Follow Nina: Twitter | LinkedIn
Episode Website: https://mailchi.mp/designlabpod/ninabianchi
More episode sources & links
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Check out the Health Design Lab
Production by Robert Pugliese
Cover Design by Eden Lew
Theme song by Emmanuel Houston
129 에피소드
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