Player FM 앱으로 오프라인으로 전환하세요!
Why Your Practice Might Only Need Team Leaders, Not an Office Manager
Manage episode 436624908 series 1336774
What happens when you appoint someone an office manager without proper training? In today's rerun episode Michael and Sandy dive deep into this critical issue afflicting many dental practices. They explore the stark differences between an office manager and a front office employee, debunking common misconceptions that can lead to team conflicts and inefficiencies. Sandy illustrates that in practices with under ten employees, appointing team leaders for different departments is a more effective strategy than designating an office manager. Furthermore, the episode highlights the essential role of an office manager as a key liaison, running protocols, handling team trainings, and guiding workflows, while they should steer clear from patient-facing roles. This division ensures each person contributes their best to the team's success.
What You'll Learn in This Episode:
- The true differences between an office manager and a front office employee
- Why mislabeling roles can create chaos within a dental practice
- Ideal staff filling roles when you have fewer than ten employees
- Core responsibilities that should define an office manager's tasks
- Areas an office manager should avoid to ensure focused management
- Importance of effective communication with and among dental office teams
- How to handle and improve issues with existing office managers
- The key qualities an aspiring office manager should possess
- Understanding the structural integrity needed for harmonious office dynamics
- Tips on restructuring practices to incite better efficiency and cohesion
Set your dental practice on the road to ultimate success—Listen to this episode now! (This episode originally aired on Nov 03, 2022)
Mentions and Links:
Communities/Groups:
179 에피소드
Manage episode 436624908 series 1336774
What happens when you appoint someone an office manager without proper training? In today's rerun episode Michael and Sandy dive deep into this critical issue afflicting many dental practices. They explore the stark differences between an office manager and a front office employee, debunking common misconceptions that can lead to team conflicts and inefficiencies. Sandy illustrates that in practices with under ten employees, appointing team leaders for different departments is a more effective strategy than designating an office manager. Furthermore, the episode highlights the essential role of an office manager as a key liaison, running protocols, handling team trainings, and guiding workflows, while they should steer clear from patient-facing roles. This division ensures each person contributes their best to the team's success.
What You'll Learn in This Episode:
- The true differences between an office manager and a front office employee
- Why mislabeling roles can create chaos within a dental practice
- Ideal staff filling roles when you have fewer than ten employees
- Core responsibilities that should define an office manager's tasks
- Areas an office manager should avoid to ensure focused management
- Importance of effective communication with and among dental office teams
- How to handle and improve issues with existing office managers
- The key qualities an aspiring office manager should possess
- Understanding the structural integrity needed for harmonious office dynamics
- Tips on restructuring practices to incite better efficiency and cohesion
Set your dental practice on the road to ultimate success—Listen to this episode now! (This episode originally aired on Nov 03, 2022)
Mentions and Links:
Communities/Groups:
179 에피소드
모든 에피소드
×플레이어 FM에 오신것을 환영합니다!
플레이어 FM은 웹에서 고품질 팟캐스트를 검색하여 지금 바로 즐길 수 있도록 합니다. 최고의 팟캐스트 앱이며 Android, iPhone 및 웹에서도 작동합니다. 장치 간 구독 동기화를 위해 가입하세요.