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Ep. 211: Peter Pizzi | From Insight to System to Sales Growth: Lessons from an NPS Veteran
Manage episode 355540394 series 2481384
In this episode, guest Peter Pizzi, director of customer experience and insights at Analog Devices, and Rob Markey discuss how to focus an organization on customer feedback–based actions, the role of customer experience in tackling sales challenges, and how to make sure the improvements customers are asking for make their way onto product and functional leaders’ agendas.
If you’d like to provide feedback on the show, please fill out our survey here.
If you’d like to learn more about Peter, you can find him on LinkedIn.
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Manage episode 355540394 series 2481384
In this episode, guest Peter Pizzi, director of customer experience and insights at Analog Devices, and Rob Markey discuss how to focus an organization on customer feedback–based actions, the role of customer experience in tackling sales challenges, and how to make sure the improvements customers are asking for make their way onto product and functional leaders’ agendas.
If you’d like to provide feedback on the show, please fill out our survey here.
If you’d like to learn more about Peter, you can find him on LinkedIn.
234 에피소드
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