Loyalty 공개
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“Let’s Talk Loyalty” is an industry podcast for loyalty marketing professionals. If you work in loyalty marketing, join us every week to learn the latest ideas and marketing insights from loyalty specialists around the world. Check out our website on: http://www.letstalkloyalty.com/
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Loyalty Talk

Michael Bietenhader

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Der Loyalty Talk ist ein Podcast rund um das Thema Loyalty-Marketing. Aufschlussreiche und praxisnahe Gespräche mit Experten aus der CRM- und Loyalty-Welt und Insights zu aktuellen Themen, Erfolgsfaktoren, Herausforderungen und Trends im Loyalty-Marketing.
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Loyalty is a journey, not a destination. Wherever you are on this path you will certainly benefit from listening to this highly collaborative podcast. Hear the brightest minds in loyalty host fellow industry experts, share experiences and challenges, and best of all get practical insights.
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Loyalty Bl Arabi is a conversational podcast featuring loyalty experts and business leaders from the GCC & MENA regions. It’s the world’s first podcast for loyalty in Arabic. From the latest developments to news to everyday stories, you can expect an insightful talk that keeps you on top of the loyalty industry. We’re a community-oriented project and we’d love you to join our growing network.
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Loyalty360 is the association for customer loyalty. We bring together the best loyalty-focused professionals from technology and service suppliers and brands under one roof. Through Loyalty360, these professionals find invaluable resources, networking opportunities and guidance provided by internal thought leaders and brands/suppliers on the cutting edge of customer loyalty.
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ZorkCast Podcast has a renewed focus and emphasis on casino loyalty and the intersection between casino loyalty schemes with traditional travel loyalty programs. Plus: Yo-Eleven Minutes Mostly Vegas. No BS. Casino Experience +more ZorkCast, a chat about Vegas, Casino Loyalty, Travel Loyalty, gambling and luxury travel focusing on experiences: #PaxEx (Passenger Experience) and #CasinoEx (Casino Experience) are significant areas of conversation and exploration. Join us, and please DM or email ...
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New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and many more. At The Michelli Experience, we help front-line employees, managers, and senior leaders deliver relevant and engaging service experiences. To that end, we provide keynote and workshop presentations, short-term and extended consulting services, and bestselling books to meet your needs.
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The Truth behind Loyalty is a knowledge-sharing series of podcasts, where Amanda Cromhout, founder and CEO of Truth shares her almost 25+ years of experience and learnings in the field of loyalty & CRM. This series is aimed at all professionals working in loyalty and marketing.
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Nerd Loyalty needs your support! ร่วมสนับสนุนรายการพ็อดแคสต์เล็กๆ ของเราได้ที่ patreon.com/nerdloyalty ========== วิทย์ทุกที่ ดีทุกท่า บทสนทนาของเด็กเนิร์ดที่เอาเรื่องวิทยาศาสตร์ในชีวิตประจำวันมาเล่าให้ฟัง Nerd loyalty (n) ไม่ใช่ผู้จงรักที่เนิร์ด และไม่ใช่คนเนิร์ดผู้ภักดี แต่เป็นผู้ที่จงรักภักดีในความเนิร์ด
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“Come for the stories, and you stay for the learning.” More than another podcast—it's your passport to unparalleled insights. Step into the world's heartbeat with: "The Dov Baron Show." Every episode offers a tantalizing taste of the delicious thoughts and wisdom of global leaders, Deep Thinkers, entertainers, and a spectrum of the most captivating minds—from astronauts soaring the cosmos to philosophers plumbing the soul's depths. What podcast do the top Fortune 500 executives listen to? Th ...
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One Podcast, Two Styles: 1. A daily one minute briefing on the latest trends, statistics and industry news in the world of customer loyalty. 2. A weekly conversational style interview with marketing experts and business leaders sharing insightful and entertaining stories about customer loyalty. For curated customer loyalty news stories and full length articles which may have been referenced on the show, please visit https://theloyaltyminute.com
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Loyalty Out Loud

Presented by Capillary

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The loyalty industry landscape changes daily, and it's almost impossible to stay on top of new trends, marketplace shake-ups, or stories of the past that shaped where the industry is today. That's why Loyalty Out Loud will tackle a different topic with new guests every episode, digging into the industry's past or shooting into its future at any minute.
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Liquid Barcodes introduces the “Live Loyalty” podcast – the only podcast in the world dedicated to sharing the latest ideas in loyalty marketing in convenience retail. Every week we share articles designed to showcase the most powerful loyalty marketing initiatives by the greatest convenience brands. Instead of finding the time to read or research online, we've developed this efficient and exciting opportunity for you to listen to our articles to learn the latest in loyalty marketing. Our ho ...
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Loyalty programs are great ways to increase sales. It costs up to three times more money to acquire new customers than it does to sell something to an existing customer. Other resources pin this number anywhere from four to 10 times more. However, any way that you slice it, acquiring new customers is expensive
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Welcome to our podcast, which connects Charles Dickens’ portrayal of loyalty in A Tale of Two Cities with society’s current views of loyalty and how it has been affected by social media. A Tale of Two Cities stresses the importance of loyalty, whether it is loyalty to family as evidenced by Lucie supporting her father, or loyalty to an idea, as shown through the use of the code name Jacques in the revolution. We are looking to bring Dickens’ idea of loyalty into our current society by explor ...
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English podcast- 4th period Moises A. Angie O. Josh S. We believe that in order to succeed in life you have to do be dedicated to something. By dedicated we mean you have to willing to do what it takes to accomplish your goals through dedication and be loyal to what you want, because if you aren’t then you will be focused on other things and let distractions get in the way by stopping you from succeeding . We went to go ask people questions about their thoughts on how loyalty and dedication ...
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We are all called to be royalty; we are the kings and queens over our decisions, over our households, and over our empires. It is time that we stand up and stand by our commitments. We have to hold ourselves accountable for the promises we have made to ourselves. We are here to share motivation for the majestic you that is ready to shine forth. And to inspire loyalty to our commitments. We are in this together, and together we can do the impossible. Thanks for stopping by, I hope that you be ...
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In this episode, Dr. Michelli addresses burnout across various professions, highlighting its detrimental effects on employee health and productivity. As explored in Joseph's research for an upcoming book on a major healthcare client, burnout rates, including a notable 90% rate among primary care providers, necessitate urgent action from leadership …
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On this episode: Movestro takes the helm today as Trager is out. Talking about Aer Lingus' Dublin to Vegas flight. Also, reading your comments and memories of O'Sheas. Vegas News: South Premium Outlets getting remodeled. Watch this episode on Youtube -> HERE Watch, Like, and Sub on YouTube The Yo-11 Minutes Playlist on YouTube Links: TravelZork Tra…
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This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV. Today’s interview features a return guest, Steve Allmen, EVP of Strategy and Partnerships with the Canadian Automobile Association. Steve joins us on Loyalty TV to explain how global "roadside assistance" organisations around the world…
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The brainchild of Adam Breeden (All Star Lanes, AceBounce, and Flight Club) and brothers Steven and Dave Jolliffe (Topgolf), Puttshack is a high-tech mini golf concept where technology has been injected into the traditional game to make it even more exciting and fun. The 9-hole mini golf games feature Puttshack’s proprietary TrackaballTM technology…
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Part 2 with our guest Richard Moran on The Dov Baron Show. Richard is, a renowned author and radio show host. In his latest book, "Never Say Whatever: How Small Decisions Make a Big Difference," Richard Moran tackles the issue of dismissive responses like "whatever" and their impact on decision-making in the workplace. . Bain & Company's research s…
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Loyalty Talk mit Franz Tretter, CEO und Founder von hello again In Episode #34 des Loyalty Talk Podcast ist Franz Tretter, CEO & Founder von hello again, wieder zu Gast. Hello again ist ein Loyalty Management System mit Fokus auf der Nutzung mittels mobiler App, welches zwischenzeitlich bei über 800 Kunden im Einsatz ist. Franz und ich hatten berei…
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In Episode 15 of the Loyalty Leaders Podcast, Loyalty Summit Global Chair David Feldman chats with Phil Gunter and Keith Tan about Virgin Australia's re-launch of its Velocity Frequent Flyer Program in 2011 and how they acquired high-value frequent flyers from competitor Qantas with a game-changing status match campaign.…
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تشرفنا باستضافة خالد نظيف، المدير التنفيذي للعمليات في Dsquares، في بودكاست Loyalty Bl Arabi حيث شاركنا خالد رحلته الرائعة من رجل أعمال في وادي السيليكون إلى ريادة صناعة الولاء مع Dsquares. لقد استكشفنا أهمية التحالفات التكنولوجية وتطوير الشركات، مع تسليط الضوء على مدى أهمية برامج الولاء لإثراء دعم العملاء وتجربتهم. لقد وضعنا معًا تصورًا للمستقبل ا…
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David Slavick is Co-Founder and Partner at Ascendant Loyalty Marketing. His interview unpacks a vast array of loyalty discussion points, which flow easily due to David’s extensive experience both brand side and consultancy/agency side. We enjoy the deep dive into partnerships, programme commercials and programme manager pain points. Hosted by Amand…
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On this episode: We discuss the Singapore Airlines incident and look at safety tips when flying. Today's Vegas News: Small Businesses to sue F1 and Clark County Watch this episode on Youtube -> HERE Watch, Like, and Sub on YouTube The Yo-11 Minutes Playlist on YouTube Links: TravelZork Travel ZorkFest Support the Show. ⁉️ Want to contact us or shar…
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This week’s "Wiser Loyalty" podcast episode has senior faculty members of the Loyalty Academy™, Bill Hanifin and Aaron Dauphinee back together again. This is week two of May that explores constructs taken from the Loyalty Academy™ curriculum for the Loyalty Rewards Strategies & Redemption Experience course (course #108). In this episode, Bill and A…
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On this episode: Michael gives us an extensive room tour of his suite at Four Season Hotel One Dalton. Movestro's Vegas News: F1 Arcade coming to Caesars Forum Shops. Inquire Today Luxury Stays and the Exclusive Four Seasons Preferred Partner Program Daily breakfast, hotel stay credit, upgrades + VIP Status Inquire HERE Watch this episode on Youtub…
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In 1965, a mail-order veterinary supplies business named UPCO was founded in San Diego, California. By 1979, it became Petco, and in 1980, the first Petco store located outside of California opened in Tigard, Oregon. Petco’s significant growth began in the late 1980s after acquiring two pet supply chains, WellPoint and the Pet Department. The purch…
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Have you been bothered by someone who responded with "whatever” to you? I don't know about you, but I find that response dismissive and disrespectful. . Bain & Company is a global consultancy whose research has found a consistent correlation between a company's ability to make and execute decisions and its financial performance. Companies that exce…
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Authentic Leadership Expert-Speaker Dov Baron: Are You Creating Your Culture, or is It Creating You? Not Your Usual Corporate Video! Not Your Usual Corporate Consultant! Not Your Usual Look at Corporate Culture and What Generates Loyalty... In this up close and personal chat with authentic #leadership Expert-Speaker Dov Baron he walks us through th…
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In this episode, Dr. Michelli explores the art of small talk and its pivotal role in fostering deeper connections in personal and professional settings. The discussion begins with a personal anecdote about overcoming social awkwardness and learning the actual value of small talk—not merely as conversation filler but as a fundamental tool for engage…
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This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV. Today brings another exciting opportunity to discuss airline loyalty and share the story of the launch of Kris+, the lifestyle rewards app of Singapore Airlines from KrisFlyer, the rewards programme of Singapore Airlines Group. Austral…
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On this episode: The days are now literally numbered for the Mirage. The Mirage will completely shut down on July 17th as opposed to a phased in process for Hard Rock. Michael and Movestro discuss the announcement. Watch this episode on Youtube -> HERE Watch, Like, and Sub on YouTube The Yo-11 Minutes Playlist on YouTube Links: TravelZork Travel Zo…
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As a leader, have you ever wondered how to participate in the "conversation of change" without being the first to speak? . In part two of this conversational episode of The Dov Baron Show Podcast, leadership development coach Steffan Surdek will share his practical structure for leading by including others. . He believes that enabling people to act…
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This episode focuses on VOXI Drop – Vodafone UK’s multi-award winning Gen-Z targeted surprise and delight loyalty programme. With Matt Eldridge and Jonny Greenslade-Cross, the VOXI Proposition and VOXI Drop Proposition Leads. They are both telco loyalty specialists – Matt has delivered a number of successful loyalty initiatives over the years. In 2…
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On this episode: On this episode: Michael discusses listener feedback to our tweet/article about the Imperial Palace. Vegas News: Evel Knievel Museum is Moving to Las Vegas Watch this episode on Youtube -> HERE Watch, Like, and Sub on YouTube The Yo-11 Minutes Playlist on YouTube Links: TravelZork Travel TravelZork (Blogs and Articles) The LINQ Sup…
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Capillary Technologies is a managed SaaS solution powering 500+ loyalty programs with its best-in-class loyalty technology platform and expert services. Founded in 2012, Capillary has a strong global presence across the United States, Asia, Europe, and the Middle East, working with 400+ brands like Tata, PUMA, Shell, Petron, Domino’s, Kanmo Group, …
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Capillary Technologies is a managed SaaS solution powering 500+ loyalty programs with its best-in-class loyalty technology platform and expert services. Founded in 2012, Capillary has a strong global presence across the United States, Asia, Europe, and the Middle East, working with 400+ brands like Tata, PUMA, Shell, Petron, Domino’s, Kanmo Group, …
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In Episode 15 of the Loyalty Leaders Podcast, Loyalty Summit Global Chair David Feldman chats with Zsuzsa Kecsmar, Co-Founder and Chief Strategy Officer – Antavo, about building emotional connections with program members. In Part 2, Simon Tavernier, Founder and CEO at Stampix, joined David at Loyalty Summit CXM in Copenhagen, to talk about photo re…
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This week’s "Wiser Loyalty" podcast episode has senior faculty members of the Loyalty Academy™, Bill Hanifin and Aaron Dauphinee back together again. This is week two of May that explores constructs taken from the Loyalty Academy™ curriculum for the Loyalty Rewards Strategies & Redemption Experience course (course #108). In this episode, Bill and A…
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On this episode: Michael discusses the unfortunate event where a jackpot winner stuffed her winnings into her checked bag....and guess what was missing on arrival. Vegas News: Boyd Says No to Smoke Free Study Watch this episode on Youtube -> HERE Watch, Like, and Sub on YouTube The Yo-11 Minutes Playlist on YouTube Links: TravelZork Travel Support …
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As a leader, is it possible to participate in the "conversation of change" without being the first to speak? Or, as a leader who speaks last, how can you ensure that your team feels heard and valued? . Steffan Surdek will share his practical structure for leading by including others in the next two episodes of The Dov Baron Show Podcast. He will gu…
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On this episode: Michael discusses The Wynn Boston Dispute, a Baccarat Heater and Zuck. Vegas News: Culinary Union Strike at Virgin Hotels Las Vegas Watch this episode on Youtube -> HERE Watch, Like, and Sub on YouTube The Yo-11 Minutes Playlist on YouTube Links: TravelZork Travel Support the Show. ⁉️ Want to contact us or share something? Chat to …
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SheerID is an identity verification company serving commerce brands and working with globally recognized names like Walmart, Target, Nike, T-Mobile, AT&T, Spotify, and YouTube. The SheerID verification platform is built on a foundation of 200K+ authoritative data sources, which power instant consumer verification, establishing whether a person is p…
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In this episode, Dr. Michelli delves into proactive customer service and service recovery. The podcast outlines practical strategies to ensure businesses consistently anticipate and meet customer needs, transforming potential frustrations into opportunities for loyalty and advocacy. Listeners will learn the importance of creating feedback channels,…
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This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV. Today, we're featuring an innovative adtech company called adjoe, which has just joined us as a partner and sponsor of our show. adjoe is a leading advertising and monetization platform providing loyalty programme operators with compel…
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On this episode: New renderings and information about the under-construction Wynn Resort in the UAE. Vegas News: Mohegan Sun and Virgin Hotels Las Vegas Part ways. Watch this episode on Youtube -> HERE Watch, Like, and Sub on YouTube The Yo-11 Minutes Playlist on YouTube Links: TravelZork Travel Support the Show. ⁉️ Want to contact us or share some…
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Christians and Donald Trump: Confronting the Flawed Man Argument Join us for part 3 of 3 of this enlightening podcast series on the intersection of religion and science with the brilliant Oxford Professor of Mathematics, John Lennox. . Professor Lennox argues that religion and science are not conflicting but complementary. With his extensive experi…
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Today, a conversation unfolds with Diana Sinclair, who holds the role of Senior Loyalty Manager at Dan Murphys. With over 15 years of experience in client and agency domains, Diana has cultivated expertise in CX, CRM, Loyalty, and Direct Marketing. As a strategic leader, Diana prioritizes a 'customer first' ethos, enabling her to spearhead innovati…
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