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How a workshop culture builds high performing agency teams, with Alison Coward
Manage episode 411462252 series 3009195
Jenny Plant and Jenny Plant - Account Management Skills Ltd에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Jenny Plant and Jenny Plant - Account Management Skills Ltd 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Welcome to episode 111. This episode will be particularly relevant for you if you're heading up the agency or you're in charge of an agency team.
Alison Coward is the founder of Bracket, a consultancy that partners with ambitious, forward-thinking companies to help them build high-performing and collaborative team cultures. She is a culture strategist, workshop facilitator, coach, trainer, keynote speaker and author of “A Pocket Guide to Effective Workshops” and “Workshop Culture: a guide to building teams that thrive”.
Alison shares some data backed insights, some brilliant tips and actionable strategies for high performing teams, including:
- why agency teams typically end up not working well together and how to address the issues
- why creating a workshop culture is a solution to better collaboration and teamwork
- how to make all the meetings you have more efficient and effective
- her five pillar framework for implementing a workshop culture in your agency
Connect with Alison:
https://linkedin.com/in/alisoncoward
https://www.bracketcreative.co.uk
https://www.workshopculture.co.uk
https://linkedin.com/in/alisoncoward
https://www.bracketcreative.co.uk
https://www.workshopculture.co.uk
Many agency owners ask me to help their client facing team with account management. Some don't have dedicated account managers, but they still want predictable client retention and growth, a repeatable, client centric client management process as well as ultimately a competitive advantage. According to Gartner, 80% of your future profits are going to come from 20% of your existing clients. Currently, many of my programme participants are just three months in and already getting very impressive account growth results, and this is down to them being coachable and also taking action on what we're covering, with me supporting them with the implementation.
So if you're in charge of a client facing team, or maybe someone in your team is responsible for account growth and could potentially benefit from upskilling and having a strategy, then check out the details of my one year Account Accelerator training and coaching programme. You can find all the details at https://www.accountmanagementskills.com
So if you're in charge of a client facing team, or maybe someone in your team is responsible for account growth and could potentially benefit from upskilling and having a strategy, then check out the details of my one year Account Accelerator training and coaching programme. You can find all the details at https://www.accountmanagementskills.com
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