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Caspian Studios에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Caspian Studios 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
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How IT Can Lead the Future of the Employee Experience with Johan Dowdy, Global Head of IT at Asana, and Apratim (AP) Purakayastha, Group CTO at Skillsoft and SumTotal

35:49
 
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Manage episode 317391681 series 3267710
Caspian Studios에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Caspian Studios 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

Johan Dowdy, Global Head of IT at Asana, and AP Purakayastha, Group CTO at Skillsoft and SumTotal, analyze the always-evolving job description of an IT leader, before sharing valuable insights on improving employee experience as well as engagement, and much more.

---------

“There's the adage that the customer is always right, and that's very much as true today as it was 10 years ago. Now, that wasn't always the perception of folks in IT… but that is the north star of all great IT organizations. They are perceived as going the extra mile and providing outstanding customer service.”
- Johan Dowdy

“Employees, more and more, are looking for more than just a job. They're looking for growth. They're looking for a purpose… So, IT's role is to help employees grow continuously, to learn with whatever tools we have, and to do that naturally and seamlessly with the workflow.”
- AP Purakayastha

---------

Time Stamps:

* (1:42) IT’s role in employee experience

* (5:44) Must-have tools for productivity

* (7:46) Using IT to increase employee engagement

* (18:33) Building resilience into tech stacks and strategy

* (21:46) Career secrets AP & Johan have learned

* (24:06) Predictions for the future of work in 2022

* (27:29) Biggest changes in tech from the past 20 years

* (28:08) Making the case for automation

* (30:44) Adopting a customer service mindset in IT

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Sponsor

This podcast is brought to you by Asana. Asana is a leading work management platform that empowers teams to orchestrate their work — from daily tasks to big strategic initiatives — all in one place. By enabling the world’s teams to work together effortlessly, Asana helps organizations of all sizes and industries achieve their goals, faster. Learn more at Asana.com.

--------

Links

  continue reading

63 에피소드

Artwork
icon공유
 
Manage episode 317391681 series 3267710
Caspian Studios에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Caspian Studios 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

Johan Dowdy, Global Head of IT at Asana, and AP Purakayastha, Group CTO at Skillsoft and SumTotal, analyze the always-evolving job description of an IT leader, before sharing valuable insights on improving employee experience as well as engagement, and much more.

---------

“There's the adage that the customer is always right, and that's very much as true today as it was 10 years ago. Now, that wasn't always the perception of folks in IT… but that is the north star of all great IT organizations. They are perceived as going the extra mile and providing outstanding customer service.”
- Johan Dowdy

“Employees, more and more, are looking for more than just a job. They're looking for growth. They're looking for a purpose… So, IT's role is to help employees grow continuously, to learn with whatever tools we have, and to do that naturally and seamlessly with the workflow.”
- AP Purakayastha

---------

Time Stamps:

* (1:42) IT’s role in employee experience

* (5:44) Must-have tools for productivity

* (7:46) Using IT to increase employee engagement

* (18:33) Building resilience into tech stacks and strategy

* (21:46) Career secrets AP & Johan have learned

* (24:06) Predictions for the future of work in 2022

* (27:29) Biggest changes in tech from the past 20 years

* (28:08) Making the case for automation

* (30:44) Adopting a customer service mindset in IT

--------

Sponsor

This podcast is brought to you by Asana. Asana is a leading work management platform that empowers teams to orchestrate their work — from daily tasks to big strategic initiatives — all in one place. By enabling the world’s teams to work together effortlessly, Asana helps organizations of all sizes and industries achieve their goals, faster. Learn more at Asana.com.

--------

Links

  continue reading

63 에피소드

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