How Cisco is supporting the evolution of managed services in the channel

ChannelBuzz.ca

Erin Smirle, director of partner architectures and managed services for Cisco Canada

Managed services has been one of the most formative changes in the channel in the last 20 years, and it’s picked up considerable momentum in the vendor and customer communities too.

Erin Smirle, director of partner architectures and managed services for Cisco Canada, returns to the podcast to talk about partners’ managed services journeys, and how Cisco supports them.

We discuss:

• how Cisco thinks about educating and enabling partners in the managed services space;
• how Cisco helps partners build out the models for managed services;
• Cisco’s own evolution in optimizing its own business for partners’ managed services;
• what it looks like for partners to build a managed service around Cisco’s technologies and platforms;
• how Cisco brings its sales teams and customer success staff to bear in partner managed services relationships;
• the Partner Managed Ready Offer Catalogue and how it helps partners build their managed services;
• Cisco Powered Services and how they help partners move up the stack in the vendor’s services partner program;
• what to expect from Cisco and from the broader market in terms of managed services in the near future; and
• just how deep customer demand for managed services is running today

All this and much more are in this edition of the ChannelBuzz.ca Podcast.