))
Episode 50: IT Asset Management + Service Configuration Management
Manage episode 503793856 series 3687202
Jason Edwards에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Jason Edwards 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Assets and configurations form the backbone of service delivery, and ITIL provides two practices to manage them. In this episode, we’ll explore IT asset management, which tracks the financial, contractual, and lifecycle aspects of assets like hardware and software. Service configuration management complements this by managing the technical details and relationships of configuration items (CIs) within a configuration management database (CMDB). Together, they ensure that organizations know what they own, where it is, how it connects, and how it supports services.
We’ll also highlight why these practices matter beyond inventory. Accurate asset and configuration data enable effective change management, incident resolution, and risk assessment. On the exam, be ready to distinguish between the financial focus of asset management and the relational focus of configuration management. In real practice, they are inseparable, creating transparency that supports every other ITIL activity. This episode was produced by BareMetalCyber.com.
58 에피소드
공유
