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Episode 3: ITIL 4 vs. Previous Versions
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Jason Edwards에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Jason Edwards 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
ITIL has been evolving since the 1980s, but ITIL 4 represents its most significant transformation. Earlier versions were heavily process-driven and sometimes criticized for being too rigid. ITIL 4 responds by simplifying the approach, focusing on principles, adaptability, and delivering value in a fast-changing digital landscape. In this episode, we’ll highlight the differences between ITIL v3 and ITIL 4, from the shift toward the Service Value System to the emphasis on collaboration and automation. These changes reflect how organizations actually work today, where cloud computing, agile development, and DevOps play major roles.
By the end, you’ll see that ITIL 4 is not a rejection of the past but an evolution that keeps the core while shedding unnecessary complexity. This perspective will help you answer exam questions about what has changed and also explain to colleagues why adopting ITIL 4 makes sense. Understanding the simplification will also give you confidence in seeing ITIL as practical, not just theoretical. This episode was produced by BareMetalCyber.com.
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