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Customer Retention Secrets with Lauren DeSouza | Ep 58
Manage episode 371660893 series 2862937
Ahmed Cheema에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Ahmed Cheema 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
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Summary:
In this episode we’re talking to Lauren Desouza. Lauren wears a lot of hats, she’s the host of Retain: the customer retention podcast, she’s an alumnus of Canada’s Next 36, and she’s the co-founder and CEO of ACE, a startup that uses AI to help people prepare for interviews and refining your communication skills.
In this episode we dive deep into what retention marketing is and how to do it, the benefits of going through a founder development program, how to uniquely engage your customers, and much more.
If you want to learn more about customer retention or being a founder this episode is a must listen.
Key Lessons:
- Customer retention isn’t copy paste. It’s not as simple as just implementing a rewards program because X company in your industry has one. See how you can uniquely serve your customers
- If you’re nervous about becoming an entrepreneur or starting something, talk to entrepreneurs. It'll help you get over the hump and just get started.
Links:
Gameball: https://www.gameball.co/
Ace Interview Prep: https://www.aceinterviewprep.io/
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