246: How Embedded Payments Can Power SaaS Growth – A Deep Dive with Rogier Schoute

ARRtist on AIR - Meaningful conversations with Software & AI leaders

Empowering software platforms with payments and next-gen financial services – Mollie’s approach to driving growth

Every now and then, we bring English-speaking guests to this podcast. Today is one of these episodes - and that's for a very good reason. Offering embedded payments can be a super smart move for B2B sales companies to add more value to their customers, reduce friction, and increase customer loyalty and customer lifetime value. With me is an expert on this matter: Rogier Schoute - the CPO of Mollie, who has previously helped scale Klarna and booking.com. Mollie is a European fintech offering embedded payments and all types of services around it. They pride themselves on making onboarding super-simple and by offering ideal localized solutions not just in the DACH region, but all over Europe. In this episode, we will discuss how they build out their strategy, how Mollie provides value, especially for B2B tech companies, and what the AI era will bring for digital banking services and in customer support. So, if you are curious how you could provide more value to your customers by offering embedded payments or financial services through your software, then listen to this episode with Mollie's CPO, Rogier Schoute, and me, Jannis Bandorski.

⏱️ Chapter Markers:

[02:19] Rogier's Journey to CPO of Mollie From Klarna and Booking.com to leading product at Mollie.

[05:19] What Are Embedded Payments? Clear definitions, examples, and business models.

[10:14] Monetizing Payments in B2B SaaS How SaaS companies use payments to reduce churn and boost revenue.

[18:30] Localization as a Competitive Moat Why local onboarding and KYC matter more than ever.

[28:00] AI in Payments & Customer Support Mollie’s approach to combining automation with human service.

[35:36] The Future of Online Payments AI agents, real-time bank transfers & European fintech trends.

[42:20] Mollie's Next Big Bets Card issuing, capital solutions, and becoming a B2B finance platform.

👥 LinkedIn Profiles:

Jannis Bandorski (Host): https://www.linkedin.com/in/jannisbandorski/

Rogier Schoute (Guest): https://www.linkedin.com/in/rogier-schoute-a420201a/

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