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Dan Turchin에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Dan Turchin 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
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351: The End of the Pre-Written Story: Nick Mehta, former Gainsight CEO, on Embracing AI’s Uncertainty

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Manage episode 503752677 series 2986762
Dan Turchin에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Dan Turchin 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

A few days ago, Nick Mehta announced his transition from CEO to Board Director and Special Advisor at Gainsight. As CEO, he spent more than a decade transforming the company into a global leader in customer success, serving over 20,000 customers and surpassing $100 million in ARR. Before Gainsight, he led LiveOffice through its acquisition by Symantec and co-founded Chipshot in the 90s. Nick serves on the boards of F5 and PubMatic and holds a Bachelor’s degree in Biochemistry and a Master’s degree in Computer Science, both from Harvard. Known for leading with heart, humor, and humility, he’s also the voice behind the blog Mehtaphysical Musings, a rapper, and a YouTube creator with over 50 parody videos.

In this conversation, we discuss:

  • How Nick Mehta balances vulnerability and optimism as a leader navigating uncertainty
  • Why Gainsight’s values like “childlike joy” matter more in an AI-driven world
  • What happens to identity and purpose in a post-work economy shaped by automation
  • The growing divide between capital and labor, and why Marxist ideas are resurfacing in the AI era
  • Why we shouldn’t assume past tech cycles will repeat and how to question AI's impact on jobs
  • What Gainsight’s AI initiative “Atlas” reveals about the rise of agentic tech in customer success

Resources:

  continue reading

305 에피소드

Artwork
icon공유
 
Manage episode 503752677 series 2986762
Dan Turchin에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Dan Turchin 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

A few days ago, Nick Mehta announced his transition from CEO to Board Director and Special Advisor at Gainsight. As CEO, he spent more than a decade transforming the company into a global leader in customer success, serving over 20,000 customers and surpassing $100 million in ARR. Before Gainsight, he led LiveOffice through its acquisition by Symantec and co-founded Chipshot in the 90s. Nick serves on the boards of F5 and PubMatic and holds a Bachelor’s degree in Biochemistry and a Master’s degree in Computer Science, both from Harvard. Known for leading with heart, humor, and humility, he’s also the voice behind the blog Mehtaphysical Musings, a rapper, and a YouTube creator with over 50 parody videos.

In this conversation, we discuss:

  • How Nick Mehta balances vulnerability and optimism as a leader navigating uncertainty
  • Why Gainsight’s values like “childlike joy” matter more in an AI-driven world
  • What happens to identity and purpose in a post-work economy shaped by automation
  • The growing divide between capital and labor, and why Marxist ideas are resurfacing in the AI era
  • Why we shouldn’t assume past tech cycles will repeat and how to question AI's impact on jobs
  • What Gainsight’s AI initiative “Atlas” reveals about the rise of agentic tech in customer success

Resources:

  continue reading

305 에피소드

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