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ADCET Podcast: Introduction to the National Student Ombudsman
Manage episode 501459652 series 3622616
ADCET에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 ADCET 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
This ADCET podcast is the audio version of our webinar: Introduction to the National Student Ombudsman (NSO). The NSO is a free and independent service that helps university students resolve complaints about their higher education provider. Established following a recommendation in the Australian Universities Accord Final Report, the NSO provides an accessible pathway for addressing student concerns. This webinar covered an introduction to the NSO, the role and services it provides, key processes involved, how it differs from the AHRC, and when matters involve accrediting bodies. (August 2025)
챕터
1. Introduction to the National Student Ombudsman (00:00:00)
2. Why the NSO Was Created (00:09:09)
3. Scope and Types of Complaints (00:17:23)
4. Complaint Handling Process (00:31:36)
5. Complaint Data and Case Studies (00:45:29)
6. Alternative Dispute Resolution Pathways (00:57:34)
62 에피소드
공유
