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18 - On Frontline Worker Experience - A conversation with Jordan Boesch
Manage episode 350288970 series 3428014
Benoit Hardy-Vallée에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Benoit Hardy-Vallée 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Jordan Boesch is the CEO and Founder of 7shifts, a labor-management platform used by about 16,000 restaurants across North America. 7shifts allows restaurants to control labor, manage staff, manage compliance issues, and keep staff engagement high by providing a mobile app to the employees. Starting out as a side hustle, eventually, 7shifts made enough money for Jordan to quit his software engineering career and focus on changing the restaurant industry!
Topics Covered:
● How did Jordan come to start 7shifts?
● What is the experience for the managers and employees?
● How does 7shifts changing the employee experience?
● What does the future look like for restaurant workers and those outside the food industry?
● Jordan discusses employees’ desire to learn and advance their skills.
● What else would Jordan like to change in the restaurant industry and how does technology impact that?
● Jordan discusses the opportunities in front of 7shifts.
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