TIPisode The Money Talk with Teresa Duncan

A Tale of Two Hygienists Podcast

Please Rate this Podcast! This week on A Tale of Two Hygienists TIPisode we are joined by Teresa Duncan, MS. Teresa talks to us about money focusing on insurance, how to present financial options, and how to collect payments from the patient! Teresa is a speaker and writer with over 20 years of experience in healthcare. Her areas of expertise include proven accounts receivable and insurance methods, and helping doctors and managers establish solid management systems. A recipient of the Educator of the Year Award by the Association of Dental Implant Auxiliaries – a component of the International Congress of Oral Implantologists, she understands the importance of continuing education. Episode Highlights

• Money and how to deal with it
• SOP
• 4 options for payment

Quotes “I need to be comfortable asking the patient, how would you like to take care of that $3000 balance today.” “When you are talking about money it's hard not to place yourself in their position.” “The more you talk about 3k, 5k ,7k payments, the easier it gets.” “There are people that firmly believe healthcare is more important than taking a cruise.” “As American consumers we have been trained to think in monthly amounts.” “You are now acting as a bank, I don't like that.” Links A Tale of Two Hygienists Website: www.ataleoftwohygienists.com Contact Teresa: [email protected] Teresa Website:http://www.odysseymgmt.com Teresa’s Book: http://odysseymgmt.corecommerce.com/Book/ use code TALE for $3 courtesy Nobody Told Me That Podcast: http://nobodytoldmethat.libsyn.com Chew on This Podcast: https://chewonthisdentalpodcast.libsyn.com