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Resistance to Empathy and How to Overcome it (Part 1: Organizational Resistance to Empathy)
Manage episode 333292987 series 3367543
Lou Agosta, PhD and Lou Agosta에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Lou Agosta, PhD and Lou Agosta 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
The qualities that make organizations successful are not always the qualities that enhance their empathy. Beating the competition in the market, overcoming technical and legal problems, and "getting your numbers," do not reliably expand your empathy.
It often seems that compliance and rule-making, not empathy, are trending. The organization drives out empathy by enforcing conformity to an extensive and contradictory set of rules, whose complexity is such that at any give time, the individual is technically (though unwittingly) in violation of one of them. What to do about it?
Empathy has a key role to play in organizations in reducing conflict, overcoming “stuckness,” eliminating self-defeating behavior, building teams, fostering innovation, developing leadership, and enhancing productivity. The empathy lesson is to use humor (and empathy) to undercut resistance to empathy in the organization. In this dynamic and engaging podcast, expand your empathy and find out how empathy is a source of creating possibilities, overcoming conformity through innovation, and leading from a future of possibilities.
This episode is also available as a blog post: http://louagosta.com/2021/06/14/resistance-to-empathy-and-how-to-overcome-it/
--- Support this podcast: https://podcasters.spotify.com/pod/show/lou-agosta-phd/support35 에피소드
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