The content strategy experts at Scriptorium discuss the business of content
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When organizations replatform from one content management system to another, unchecked technical debt can weigh down the new system. In contrast, strategic replatforming can be a tool for reducing technical debt. In episode 172 of The Content Strategy Experts podcast, Sarah O’Keefe and Bill Swallow share how to set your replatforming project up for…
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Renovation revelations: Managing technical debt (podcast)
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Just like discovering faulty wiring during a home renovation, technical debt in content operations leads to unexpected complications and costs. In episode 171 of The Content Strategy Experts podcast, Sarah O’Keefe and Alan Pringle explore the concept of technical debt, strategies for navigating it, and more. In many cases, you can get away with the…
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Accelerate global growth with a content localization strategy
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In episode 170 of The Content Strategy Experts podcast, Bill Swallow and Christine Cuellar dive into the world of content localization strategy. Learn about the obstacles organizations face from initial planning to implementation, when and how organizations should consider localization, localization trends, and more. Localization is generally a key…
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Strategies for AI in technical documentation (podcast, English version)
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In episode 169 of The Content Strategy Experts podcast, Sarah O’Keefe and special guest Sebastian Göttel of Quanos engage in a captivating conversation on generative AI and its impact on technical documentation. To bring these concepts to life, this English version of the podcast was created with the support of AI transcription and translation tool…
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Strategien für KI in der technischen Dokumentation (podcast, Deutsche version)
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Folge 169 ist auf Englisch und Deutsch verfügbar. Da unser Gast Sebastian Göttel sich im deutschsprachigen Raum mit KI beschäftigt, kam die Idee, diesen Podcast auf Deutsch zu erstellen. Die englische Version wurde dann mit KI-Unterstützung zusammengebastelt. Sarah O’Keefe: Was hat die generative KI mit Gedichtinterpretationen zu tun? Sebastian Göt…
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Overcoming operational challenges for learning content, feat. Leslie Farinella (podcast)
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In episode 168 of The Content Strategy Experts podcast, Sarah O’Keefe and special guest Leslie Farinella, Chief Strategy Officer at Xyleme, discuss the challenges facing content operations for learning content, insights for navigating information silos, and recommendations for successful enterprise-wide collaboration. Why do we still have these sil…
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The challenges of content operations across the enterprise (podcast)
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In episode 167 of The Content Strategy Experts Podcast, Sarah O’Keefe, Alan Pringle, and Bill Swallow discuss the difficulties organizations encounter when they try to create a unified content experience for their end users. AP: Technical content, your tech content or product content, wants to convey knowledge so the user or reader can do whatever …
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In episode 166 of The Content Strategy Experts Podcast, Sarah O’Keefe and Alan Pringle check in on the current state of AI as of May 2024. The landscape is evolving rapidly, so in this episode, they share predictions, cautions, and insights for what to expect in the upcoming months. We’ve seen this before, right? It’s the gold rush. There’s a new o…
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Self-service content in the age of AI with Patrick Bosek
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In episode 165 of The Content Strategy Experts Podcast, Sarah O’Keefe and guest Patrick Bosek of Heretto discuss how the role of customer self service is evolving in the age of AI. I think that this comes back to the same thing that it came back to at every technological shift, which is more about being ready with your content than it is about havi…
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How reuse eliminates redundant learning content with Chris Hill (podcast)
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In episode 164 of The Content Strategy Experts Podcast, Alan Pringle and special guest Chris Hill of DCL talk about where you can find redundancy in your learning content, what causes it, and how a single source reuse strategy can eliminate duplication. You really start to run into trouble when you need to make version two, and you discover a probl…
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If you’ve taken the courses at LearningDITA.com and you’re interested in starting a DITA project, check out episode 163 of The Content Strategy Experts Podcast where Bill Swallow and Sarah... Read more » The post What’s next after LearningDITA? (podcast) appeared first on Scriptorium.저자 Scriptorium - The Content Strategy Experts
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Brewing a better content strategy through single sourcing (podcast)
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In episode 162 of The Content Strategy Experts Podcast, Bill Swallow and Christine Cuellar discuss the benefits of single sourcing as part of your content strategy through the example of... Read more » The post Brewing a better content strategy through single sourcing (podcast) appeared first on Scriptorium.…
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Our demands for enterprise content operations software (podcast)
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In episode 161 of The Content Strategy Experts Podcast, Sarah O’Keefe and Alan Pringle share their ideal world for enterprise content operations software, including specific requests for how content management... Read more » The post Our demands for enterprise content operations software (podcast) appeared first on Scriptorium.…
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Rise of the learning content ecosystem with Phylise Banner (podcast)
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In episode 160 of The Content Strategy Experts Podcast, Alan Pringle and special guest Phylise Banner talk about the limitations of the learning management system, the rise of the learning... Read more » The post Rise of the learning content ecosystem with Phylise Banner (podcast) appeared first on Scriptorium.…
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Tips for moving from unstructured to structured content with Dipo Ajose-Coker
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In episode 159 of The Content Strategy Experts Podcast, Bill Swallow and special guest Dipo Ajose-Coker share tips for moving from unstructured to structured content. “I mentioned it before: invest... Read more » The post Tips for moving from unstructured to structured content with Dipo Ajose-Coker appeared first on Scriptorium.…
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Challenges of moving from unstructured to structured content with Dipo Ajose-Coker
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In episode 158 of The Content Strategy Experts Podcast, Bill Swallow and special guest Dipo Ajose-Coker discuss the challenges of moving from unstructured to structured content. “I think we could... Read more » The post Challenges of moving from unstructured to structured content with Dipo Ajose-Coker appeared first on Scriptorium.…
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Design thinking & equity in design with guest Dee Lanier (podcast)
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In episode 157 of The Content Strategy Experts Podcast, Sarah O’Keefe and special guest Dee Lanier discuss design thinking: what it is, what it isn’t, and obstacles and ideas for... Read more » The post Design thinking & equity in design with guest Dee Lanier (podcast) appeared first on Scriptorium.저자 Scriptorium - The Content Strategy Experts
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Ask Alan Anything: Resolving pain in content operations (podcast, part 2)
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In episode 156 of The Content Strategy Experts Podcast, Alan Pringle and Christine Cuellar are back discussing more pain points that Scriptorium has resolved. Discover the impact of office politics... Read more » The post Ask Alan Anything: Resolving pain in content operations (podcast, part 2) appeared first on Scriptorium.…
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Ask Alan Anything: Resolving pain in content operations (podcast, part 1)
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In episode 155 of The Content Strategy Experts Podcast, Alan Pringle and Christine Cuellar dig into pain points that Scriptorium has helped organizations resolve since 1997. “The amount of time... Read more » The post Ask Alan Anything: Resolving pain in content operations (podcast, part 1) appeared first on Scriptorium.…
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In episode 154 of The Content Strategy Experts Podcast, Bill Swallow and Christine Cuellar discuss the similarities between the industry-disrupting innovations of machine translation and AI, lessons we learned from... Read more » The post How machine translation compares to AI appeared first on Scriptorium.…
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ContentOps edited collection: Content operations from start to scale (podcast)
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In episode 153 of The Content Strategy Experts Podcast, Sarah O’Keefe and special guest Dr. Carlos Evia of Virginia Tech discuss the upcoming book ContentOps Edited Collection: Content operations from... Read more » The post ContentOps edited collection: Content operations from start to scale (podcast) appeared first on Scriptorium.…
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Applications of AI for knowledge content with guest Stefan Gentz (podcast)
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In episode 152 of The Content Strategy Experts Podcast, Sarah O’Keefe and special guest Stefan Gentz of Adobe discuss what knowledge content is, what impacts AI may have, and best... Read more » The post Applications of AI for knowledge content with guest Stefan Gentz (podcast) appeared first on Scriptorium.…
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Adapt to evolving content careers with guest Jack Molisani (podcast)
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In episode 151 of The Content Strategy Experts Podcast, Bill Swallow and podcast guest, Jack Molisani discuss how content careers have changed through the pandemic, layoffs, quiet quitting, and AI,... Read more » The post Adapt to evolving content careers with guest Jack Molisani (podcast) appeared first on Scriptorium.…
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How to choose a content model with guest Patrick Bosek (podcast)
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In episode 150 of The Content Strategy Experts Podcast, Alan Pringle and special guest, Patrick Bosek of Heretto talk about choosing a content model, factors to consider, and when you... Read more » The post How to choose a content model with guest Patrick Bosek (podcast) appeared first on Scriptorium.…
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In episode 149 of The Content Strategy Experts Podcast, Sarah O’Keefe and Christine Cuellar discuss the unique challenges, opportunities, and considerations of content operations with elearning content. “As an instructional... Read more » The post Content operations for elearning content (podcast) appeared first on Scriptorium.…
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