911 Dispatchers. The Unsung Frontline Workers

Minds on the Frontline Podcast

In this episode, we're excited to welcome Mariah Alasadi, a Police and Fire dispatcher from the City of Warren. Despite having only six years on the job, Mariah exemplifies the highest standards of professionalism, maintaining a positive attitude and unwavering dedication to serving her community. Mariah's ability to maintain a healthy balance despite the intense demands of her role is not just commendable but essential. During our conversation, we'll delve into the support systems and resources that aid dispatchers like Mariah in managing the emotional and mental toll of their duties. By gaining insight into Mariah’s experiences and the broader context of dispatcher challenges, we aim to foster greater appreciation and support for these vital yet often overlooked frontline workers. To assist us in this conversation, we welcome Scott Taylor, a recently retired police officer and Peer Support Team member from the City of Warren. Scott is also a Peer Support Team member of the FST5.

Minds on the Frontline Podcast is brought to you by the Frontline Strong Together 5 Program. FST5 provides streamlined access to behavioral and mental health services, as well as crisis resources for Michigan’s frontline workers and their families. NEED HELP NOW? If you are a frontline worker in Michigan or an immediate family member experiencing any crisis—whether work-related, substance abuse, depression, relationships, finances, or other challenges—reach out by calling 1-833-34-STRONG or visit FST5.org for more information.