))
E26: Booking Customer Loyalty The ixigo Way
Manage episode 404589867 series 3555870
Ankur Gattani에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Ankur Gattani 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Travel apps are sitting on a goldmine of data, and as people travel more, the opportunity to personalize messages for upselling grows. But what sets India's beloved travel platform, ixigo, apart? How do they not only secure bookings but also enable customers to tailor their itineraries? Discover how AI plays a pivotal role in this episode.
- (00:49) - From SIM Cards to Flight Tickets: A Career Evolution
- (06:51) - Airtel to FreeCharge: Navigating the Spectrum of Customer Acquisition
- (08:42) - From Disruption to Dominance: ixigo's Path in Travel Technology
- (15:35) - Beyond Transactions: A Quest for Traveler Delight
- (18:34) - Turning PNR Checkers into Loyal Travelers
- (23:15) - The Traveler's First Step: A Guide to User Activation
- (27:27) - Strategies to Secure User Confidence
- (30:20) - User Tags and Tailored Offers: A Winning Combination for Travel App Engagement
- (35:31) - Inside ixigo's Full-Stack Growth Team
- (39:00) - How ixigo Orchestrates Growth: A Deep Dive
- (44:13) - The Future of Travel: An Innovative Itinerary Tool
- (49:47) - Driving Stickiness in the World of High-Value Audiences
- (54:37) - Growth is in the Numbers
- (58:11) - From Aha Moments to Loyal Users: The Role of Video Experiences
- (01:00:49) - Strategies for Maximizing User Engagement and Satisfaction
92 에피소드
공유
