Kristian Jørgensen on the best approach to ensure Salesforce project success

Talent Hub Talk

Ben Duncombe: Salesforce, Sales Force, CRM, Data, Ben Duncombe: Salesforce, Sales Force, and CRM에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Ben Duncombe: Salesforce, Sales Force, CRM, Data, Ben Duncombe: Salesforce, Sales Force, and CRM 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

1+ y ago 33:11

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In today's episode, we’re joined by Kristian Jørgensen, Salesforce Solution Architect and the author of the Salesforce End-to-End Implementation Handbook.

We discuss Kristian's early career and the various roles he held before finding his way into the IT industry and building a Salesforce career. He shares his first exposure to Salesforce, why he decided to move into a Salesforce role full-time, and how he progressed from Functional Consultant to Solution Architect.

Kristian explains what he noticed about Salesforce projects that led him to write the End-to-End Implementation Handbook, what some of the key upfront decisions are that can impact a Salesforce project success, how a company goes about estimating ROI on a Salesforce project, and what factors influence the decision around project delivery models.

Finally, Kristian explains what a Salesforce Centre of Excellence is, how BAU should really be viewed, and shares some tips for companies transitioning out of project mode.

You can follow Kristian on his LinkedIn page and purchase a copy of the Salesforce End-to-End Implementation Handbook by clicking here!

We hope you enjoy the episode!

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