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24CAST é o Podcast exclusivo para assuntos ligados ao Bitrix24, plataforma de comunicação e colaboração. O Bitrix24 possui ferramentas para CRM, Gestão de Projetos, Chat, Intranet, Telefonia, e-mail, integração com redes sociais e mais 35 outras funcionalidades. Projeto exclusivo da empresa CRMThink, somos parceiros especialistas Bitrix24 no Brasil.
 
Gus Gonzalez, a Microsoft Business Solutions (CRM) MVP since 2012, covers subjects rarely discussed openly in the CRM Community. With 15+ years of experience in the CRM world and hundreds of successful deployments around the world, Gus brings a real-world fact-based approach to these subjects and how they affect the Microsoft Dynamics 365 and Microsoft Dynamics CRM community.
 
Im CRM Podcast mit Nico Zorn erfährst Du, wie Du aus Deinen Kundenbeziehungen mehr herausholst: Aktuelle Best Practices, neue Tools und Technologien, erprobte Strategien und wichtige Impulse für erfolgreiches Customer Relationship Management. Nico ist Mitgründer der CRM und E-Mail-Marketing Agentur Saphiron (www.saphiron.de) und seit 1999 in der digitalen Wirtschaft tätig. Nico ist als Referent, Lehrbeauftragter und Speaker aktiv. Seit 2003 veröffentlicht er den Branchendienst EmailMarketing ...
 
Wir helfen Menschen und Unternehmen, die Herausforderungen rapider Digitalisierung zu meistern. Von Marketing, Vertrieb, Kundenservice, CRM über Remote Work, virtuelle Konferenzen und Social Media bis hin zu PR und Content Marketing - regelmäßig teilen Experten im Digital Helpdesk ihr Wissen. Gastgeber sind HubSpot's Digital-Spezialisten Ben Harmanus, Marvin Hintze, Leslie Boadum, Andreas Graßer, Joesphine Wick & Jennifer Lapp. Feedback? Kontaktieren Sie uns unter https://www.hubspot.de/podc ...
 
Independent and technology-agnostic best practices to make your digital transformation successful. Interviews with the industry's leading experts on topics ranging from digital strategy, software selection, implementation project management, and organizational change management. Sponsored by Third Stage Consulting, the world's leading independent digital transformation consultants.
 
פודקאסט ובלוג העוסקים בנושאי שיווק, דאטה, אימייל מרקטינג, ניהול קשרי לקוחות, חווית לקוח, שימור לקוחות. אומרים ש“דאטה הוא הנפט החדש. עכשיו כשדאטה היא ה"דבר" והדלק שיניע עסקים מודרניים, אנו שואפים לדבר על הצד הפחות זוהר של הדאטה. ארגונים מפסידים הון עתק כתוצאה מבעיות בדאטה. בעיות אלה כוללות בין השאר ירידה בשביעות רצון לקוחות, נטישת לקוחות, כישלון בפרויקטים שאפתניים מבוססי דאטה כגון למידת מכונה ובינה מלאכותית, כישלון בהטמעת מערכות מידע ארגוניות, בעיות בשרשרת האספקה, ניהול ביקושים, עצירת תהליכי ...
 
CRMA's purpose is to facilitate professional development and training opportunities for member magazines and opportunities to exchange information and ideas. The Association seeks to encourage high editorial and journalistic standards and to compile industry research and data for the membership. City and regional magazines are promoted as a major media market. CRMA represents member magazines on major national and regional policy issues (legal journalistic, commercial, and political), as wel ...
 
CRM Audio is a network of podcasts about Dynamics 365, Dynamics CRM, personal productivity, and Power BI hosted by Microsoft Business Solutions MVP's Joel Lindstrom, George Doubinski, Shawn Tabor, Mark Smith, and Scott Sewell and productivity expert Matthew C. Anderson. We are the original CRM MVP Podcast. Podcasts in the feed: CRM Audio - a roundtable discussion of all things CRM, including what's new, best practices, and answers to your CRM questions and Power BI. Power BI and More - Micro ...
 
DataFox is a company intelligence platform that helps sales, marketing, and investing teams find and prioritize target companies to source more opportunities. DataFox’s team of 100+ human analysts verify AI-sourced insights on millions of businesses to provide robust Company Data, Growth Signals, and Account Scoring. Our podcast brings you the best content from our executive interviews, our monthly sales optimization meetups, and our webinar series.
 
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show series
 
As the economy begins to make its recovery from the covid-19 pandemic, many small and medium-sized businesses are thinking about implementing new changes to adapt to the market. For some, that means taking the next step up to ERP software, and for most, it’s a big step up. In this episode, we talk about how to choose the right ERP software for smal…
 
An interview with Jeffrey Russo, Director of Product, Sales Hub Go-to-Market at HubSpot. HubSpot's evolution from a marketing system to broader front office solution, focusing on the needs of the user experience, streamlining the quote-to-cash process, moving up market, getting "technical debt" that exists within organizations out of the way of the…
 
Emma D’Arcy Episode 100: Markus Erlandsson talks to Emma D’Arcy from Applied Information Sciences (AIS) about Power Virtual Agent and what the newest member of the Power Platform family can do. Emma starts with talking about what it can do and how it connects to Dataverse, what this chatbot can do. Emma continues to explain how she has used it for …
 
Wer kennt’s nicht: On the go schlägt man schnell nach, wo die nächste Postfiliale ist, wann der Bäcker in meiner Nachbarschaft schließt, wie seine Bewertungen sind und ob er Kartenzahlung akzeptiert. Über 50 % aller Google-Suchen haben einen lokalen Bezug – Tendenz steigend. Julia Goelles, Director Global Revenue Marketing bei Uberall, ist für die …
 
In dieser Folge unterhalte ich mich mit Michael Bietenhader von der MILESAHEAD AG darüber, wie Kundenbindung funktioniert. Wir sprechen über die größten Herausforderungen bei der Implementierung von Kundenbindungsmaßnahmen, über die Erfolgsfaktoren und in der zweiten Hälfte der Folge schwerpunktmäßig über Loyaltyprogramme. Die Themen im Überblick W…
 
Recently Microsoft announced that they will be taking over the support of local user groups while other organizations battle to fill the gaps Microsoft will be unable to fill initially such as in person events and training. Most of the organizations looking to fill those gaps are led by implementation partners, and I wanted to share my thoughts on …
 
Edición Podcast - Tomando Café con Jesús Hoyos: SAS y sus soluciones de analiticos#sas​ #tomandocafeconjesushoyos​ #analiticos​Cuando pensamos datos y convertirlos en información tenemos que siempre pensar en las soluciones de analíticos de SAS. Y en este livestream, Hector Cobo, VP SAS México, Caribbean & Central América, nos va a platicar de las …
 
פודקאסט עם אדיר זנגי, full stack marketer, איש אימייל מרקטינג ו-CRM, עם ניסיון בינלאומי בעולמות הגיימינג, איקומרס ושוק ההון. See omnystudio.com/listener for privacy information.저자 CRM.BUZZ
 
Enterprise Resource Planning (ERP) software and Human Capital Management (HCM) systems are two of the most common enablers of digital transformation. But what is the difference between ERP systems and HCM / HR software? How can you determine which is best for your organization? This episode explains all you need to know to navigate this important d…
 
Amazon, Alibaba, and other e-commerce providers offer the key to success for any digital transformation. Whether you are a B2B or B2C company, there are plenty of lessons to learn for the big e-commerce retailers. This podcast episode explains how exactly Amazon is a roadmap for digital transformation success. DOWNLOAD THE 2021 DIGITAL TRANSFORMATI…
 
Convidamos Jonas Tilp, para um bate papo sobre a experiência com a utilização do Bitrix24, e como a ferramenta vem contribuindo para o crescimento e organização dos seus negócios. Pontos abordados no episódio: A história da carreira do convidado. Conheça a Treecom Coworking. Experiência com a viagem no caminho de Santiago de Compostela. Saiba mais …
 
In this episode, we discuss the importance of business intelligence. We also discuss how to use business intelligence tools to avoid digital transformation failure and ultimately drive DTP success. DOWNLOAD THE 2021 DIGITAL TRANSFORMATION REPORT: https://www.thirdstage-consulting.com/ TOP 10 ERP SYSTEMS RANKING: https://www.thirdstage-consulting.co…
 
מידי פעם לקוחות מבקשים המלצה על "הסוס המנצח"... כלומר על מערכת הדיוור "הכי טובה". העניין הוא שאין דבר כזה "מערכת דיוור הכי טובה". מערכת שתהיה הכי טובה ללקוח אחד לאו דווקא תהיה טובה ללקוח אחר. אך האמת היא שיש הבדלים ממשיים בין מערכות דיוור בשפע התכונות שהן מציעות, בנוחות השימוש, במחיר ובעיקר במה שנסתר מהעין... אפשר לדמות מערכת דיוור למכונית המורכבת …
 
Spotify im Marketing-Mix: Eine innovative Art der Anzeigenschaltung, um seine Zielgruppe zu erreichen. In der heutigen Folge beleuchten Maren Kaspers, Performance Marketing Managerin und Alexander Boecker, Geschäftsführer, beide von der Agentur Social Marketing Nerds, diesen neuartigen Werbekanal, der viele Chancen mit sich bringt. Sie geben nützli…
 
SAP recently announced that its customers have until 2025 to migrate from ECC, R/3, and Business One to S/4HANA. But this is largely a marketing and sales tactic meant to create a false sense of urgency. This episode outlines the five things you should do to navigate this situation: 1. Acknowledge that this is a manufactured modern-day version of Y…
 
Revlon recently announced an SAP ERP implementation failure, which led to a 7% drop in its stock price, lost customer sales, and an investor lawsuit. This episode outlines the lessons from this SAP failure, as well as the things you can do to avoid similar failures in your SAP implementation or digital transformation initiatives. DOWNLOAD THE 2021 …
 
Edición Podcast - Tomando Café con Jesús Hoyos - Thunderhead y Journey Orchestration#tomandocafeconjesushoyos​ #cx​ #customerjourneys​La plataforma de Thunderhead y Journey OrchestrationInvitados:Ray Gerber, Chief Solutions OfficerAngel Moreira, Application ArchitectVamos a hablar sobre la plataforma de Thunderhead y lo que significa todo esto de j…
 
Edición Podcast - Tomando Café con Jesús Hoyos - La Nube de GenesysTomando Café con Jesús Hoyos - La Nube de Genesys#tomandocafeconjesushoyos​ #genesys​ #cx​ La plataforma de GENESYS en la nube 12 de marzo de 2021, 3 PM ESTInvitado: Dennis MedeirosLATAM Strategic Business Consulting Manager at Genesys…
 
Confira neste episódio um resumo sobre as últimas novidades do Bitrix24 e as atualizações nos materiais do helpdesk. Pontos abordados no episódio: [Vídeo] Novidades mais recentes do Bitrix24 - Fevereiro/Março 2021 Inscreva-se em nosso canal no Youtube Atualização de produtos: leads e negócios Smart scripts no CRM Processamento automático de duplica…
 
Edición Podcast - Tomando Café con Jesús Hoyos - La filosofía de Zoho: ser locales en cada mercado.#tomandocafeconjesushoyos​ #zohoday2021​ #cx2advisory​26 de febrero de 2021, 3 PM ESTEsta semana fue el evento de analistas a nivel global de Zoho Corporation. En el evento hubo mucho foco en ser local. Pero ser local en zonas rurales, fuera de las ci…
 
In this episode, you'll learn why ERP technology is critical for the renewable energy sector. Joining me today is Adam Cheatham, the director of strategy and transformation for Third Stage Consulting Group. DOWNLOAD THE 2021 DIGITAL TRANSFORMATION REPORT: https://www.thirdstage-consulting.com/ TOP 10 ERP SYSTEMS RANKING: https://www.thirdstage-cons…
 
מה עושים עם הלא פעילים? בואו נשחט לרגע פרה קדושה (מטאפורית לפחות... אני טבעוני...) בעניין שמעסיק כל מדוור: החלק הלא פעיל של רשימת הלקוחות (unengaged). בכל פעילות אימייל מרקטינג, החלק הלא פעיל הוא רוב הקובץ! גם אם התוצאות שלכם מעל הבנצ'מארק, נניח 40% אחוזי פתיחה, עדיין 60% מהקובץ לא פעיל. כלומר אנשים שלא פתחו אימיילים ולא הקליקו על קישורים. זה כסף ע…
 
Um als Onlineshop-Betreiber in der Welt des E-Commerce gegen Giganten wie Amazon bestehen zu können, muss SEO beherrscht werden – 93% der Online-Käufe starten nämlich mit dem ersten “Googlen”. Alexandra Porstner, SEO-Expertin und Performance Managerin, packt aus der Trickkiste aus: Wie bringe ich Design, Usability und SEO zusammen? Wie setze ich Go…
 
Human capital management (HCM) can be one of the biggest competitive advantages for organizations today. HCM software and other HR technologies can help automate HR business processes to help improve the way you manage talent, including the entire hire to retire, performance management, and employee self-service processes. It can be a core part of …
 
We recently released our top 10 ERP systems for 2020, which is a general list for companies of all sizes and industries. Larger and multinational companies (MNCs), however, have distinct and unique needs that can lead to different degrees of technology fit. Global operations, complexity, and scale are all things that are not adequately addressed by…
 
O Extrator de dados é um aplicativo desenvolvido pela CRMThink, que possibilita a extração de dados de forma estruturada do Britrix24 para gerar análises e estratégias do seu negócio. Pontos abordados no episódio: Conheça o aplicativo Extrator de Dados. Como funciona a segurança e permissões do Extrator de Dados. As entidades do Bitrix24 disponívei…
 
We’re going to walk through what digital transformation looks like for small and medium sized businesses and the risks of bringing in — and not bringing in — third party experts. Additionally, we’re going to talk about what digital transformation projects look like for small businesses, and how the risk of failure exists specifically within small t…
 
Wenn Social Media und Vertrieb verknüpft werden, dann lautet das Resultat Social Selling. In der modernen Vertriebswelt ist dies inzwischen ein Must-have – doch was genau kann man sich darunter vorstellen und wie wird es überhaupt praktiziert? Philipp Moder, Gründer der Phocus Direct Communications, ist langjähriger Verfechter von Social Selling un…
 
Traditional change management strategies for ERP and HCM implementations fail more often than not. Ineffective change strategies too often focus on training, communications, and activities that don't enable real change. Worse yet, many organizations don't have an organizational change strategy at all or don't see the value of this critical activity…
 
Today we discuss 10 capabilities from Dynamics 365/Power Apps that have been around for a while and whether they are still useful. need some work, or never worked whatsoever. The List: 1. More Addresses 2. Connections 3. Word/Mail Merge Templates 4. Follow/Unfollow 5. Merge 6. Duplicate Detection 7. Import Data Wizard 8. Bulk Duplicate Deletion 9. …
 
Building a good business case is key to any successful digital transformation. It not only helps justify the investment in new technology, but it also acts as a critical project governance and benefits realization tool. But what exactly constitutes a good business case and return on investment (ROI) analysis? This episode explains how to use this i…
 
Convidamos Ricardo Alvarinho especialista em vendas B2B e founder da Resultado Memorável, para um bate papo sobre como usar as emoções para vender mais e gerar melhores resultados. Pontos abordados no episódio: Conheça a Resultado Memorável. Experiência com vendas B2B. O lado emocional do profissional de vendas em momento de pandemia. Como utilizar…
 
Lean six sigma was a big thing in the 1990s and early 2000s. But today? Not as much. This is a shame because lean six sigma helps avoid digital transformation and ERP failure. It is also a key to ensuring business process improvement and optimizing your value in new technology. This episode explains how lean six sigma can be used as a key to your d…
 
יש לה כוח מאגי מכשף אבל יחד עם אימייל מרקטינג היא משיגה המון 👇 אני יכול לכתוב כאן עד מחר ולהציג מחקר שמראה שאימייל מרקטינג משיג 4400% תשואה, כלומר על כל דולר שתשקיעו באימייל מרקטינג, תקבלו 44 דולר. ואני יכול לכתוב ולגָבּוֹת את זה בנתונים שמראים שאימייל מרקטינג יסיט פי 4 ויותר גולשים לאונליין מאשר מדיה חברתית, חיפוש או דיספליי. ואני יכול לכתוב כאן ש…
 
Um das Thema B2B-Blogging ranken sich so einige Mythen, von denen wir einige schon oft gehört haben: “B2B-Blogging hat keine Auswirkungen auf mein Geschäft”, oder “Bloggen ist auch nebenbei machbar.” Dabei kann B2B-Blogging ein regelrechtes Asset sein, das u.a. zu einer langfristigen sowie nachhaltigen Marken- und Marketingstrategie beiträgt – wenn…
 
Although digital transformation, ERP, HCM, and CRM initiatives have a tendency to cost more money and time than expected, they can also deliver quantifiable business benefits, value, and return on investment (ROI). This episode outlines the top 10 business benefits that organizations can achieve during their digital transformations. DOWNLOAD THE 20…
 
Guro Faller Episode 99: Markus Erlandsson talks to Guro Faller about Banking Accelerator and what that accelerator contains. Guro starts by talking about why the accelerator program exists and what benefits we can get from using them. Guro continues to talk about what the banking accelerator is comprised of and what processes it supports, like Know…
 
The way a digital transformation or ERP implementation project is staffed can have a huge impact on overall results. Too often, though, executives focus on just a few key roles, like project manager or systems integrator. While these are important roles (and indeed part of our top 10 list), organizations too often forget the even more important rol…
 
Para comemorar o episódio 100 do 24Cast, convidamos a Marketing Manager, Viktoryia Solovyova, responsável pelo Marketing do Bitrix24 em países de língua portuguesa, para uma entrevista para desmistificar a plataforma Bitrix24. Confira alguns pontos importantes da entrevista em nosso blog. Participantes episódio: Romualdo SIlva – Host e CEO CRMThink…
 
SAP S/4HANA is a great technology, but it's not a one-size-fits-all solution. Unfortunately for customers, SAP and the large systems integrators are creating market hype and misinformation that lead to poor customer decisions during implementation. This Podcast episode explains the biases that the SAP ecosystem pushes to the market, which ultimatel…
 
האימייל מרקטינג מת! 💀 אחת לאיזה זמן אני נתקל במאמר שמפריח לחלל האוויר את השאלה "האם האימייל מרקטינג מת"? אבל האמת היא, שהאימייל חי ובועט והוא הערוץ שה-ROI שלו טוב פי כמה ממדיה חברתית או קידום ממומן. מגדירה זאת היטב במשפט מחץ אחד, קייט בארט (Kate Barrett), מֶחָבֶּרת הספר E-Telligence: אימייל מרקטינג לא מת, הדרך בה אתם משמשים בו מתה (𝗘𝗺𝗮𝗶𝗹 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 …
 
Frauen im Vertrieb – eine zunächst scheinbar ungewohnte Vorstellung, so wird der Bereich doch häufiger eher mit Männern assoziiert. Doch woran liegt das und wie ist es überhaupt, als Frau im Sales zu arbeiten? Die beiden HubSpotterinnen Xenia Stoll, Business Development Manager EMEA, und Sandra Wergen, Principal Channel Manager & Team Lead, bericht…
 
Organizations looking for new Customer Relationship Management (CRM) software have plenty of options to choose from. Common alternatives range from CRM leaders like Salesforce to ERP providers like SAP and Oracle to smaller, niche solutions like Zoho and Sugar. Considering your full plethora of options will ensure you find the best CRM and salesfor…
 
To celebrate our 100th episode, I decided to compile some data about the show and go over it with you. Along the way, you'll find me going out in tangents and sharing some lessons and best practices...I hope some of these helps! Thank you everyone for tuning in, don't forget to subscribe to our YouTube channel below and stay tuned for even more CRM…
 
Our team has seen the whole spectrum of ERP software decisions. Some have selected great technologies that are a good fit for their longer-term needs. Others have made bad ERP decisions that lead to problems later on. And there are a bunch of examples of companies we have seen fall somewhere between these two extremes. In this episode, we discuss t…
 
A solução de problemas complexos é um dos grandes desafios de uma gestão. No bate papo com o especialista, Fabiano Dell’ Agnolo falamos sobre os 3 pilares necessários para a solução de problemas e como podemos desenvolver essa habilidade. Pontos abordados no episódio: Conheça o projeto JEDI Por que o mercado valoriza tanto a habilidade de conseguir…
 
Rather than jumping straight into your Oracle Cloud ERP implementation, it is imperative that you first prepare and complete the transformation readiness phase of your project. This is a phase that too many companies overlook, which is why so many Oracle Cloud ERP implementations fail. This podcast episode provides a technology-agnostic overview of…
 
שיווק טוב הוא כזה שלא מרגיש כמו שיווק 🎯 אך השיווק המודרני הפך לצעקני, חודרני, בזבזני ויש לו חיי מדף של זר פרחים ביום חמסין. מעקב אחרי פעילות אימייל מרקטינג של עשרות מותגים ישראליים מובילים, מגלה אמת מאכזבת: הדיוורים שלהם נשלחים במטרה אחת בלבד: קנו ממני, קנו הרבה, קנו עכשיו! הקמפיינים הללו נראים כמו מודעות שנגזרו מתוך ז'ורנלים דהויים שנשלחות באימייל…
 
Sprache befindet sich stets im Wandel und wir gehen mit. Ein “Trend”, der sich über die letzten Jahre immer stärker durchgesetzt hat, ist das Gendern. Aber wird Gendern dringend benötigt oder ist es komplett überzogen? Und welche Verantwortung liegt bei den Unternehmen und ihrer Ausrichtung im Marketing? Diese und weitere Fragen beantwortet in der …
 
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