Player FM 앱으로 오프라인으로 전환하세요!
Customer Service That Keeps Your Clients Coming Back
Manage episode 338774685 series 2467458
In this competitive world, you can find several companies or platforms that offer the same product at almost the same cost. The difference comes down to customer experience. In this episode, Wall Street Journal and New York Times #1 bestselling author and certified customer experience professional, Joseph Michelli talks about what makes extraordinary customer service, what drives customer satisfaction and how building relationships with your customers and understanding their journey is crucial to building trust in your brand and making them feel supported from the time they purchased your product to assistance they may need after.
Want to learn more? Follow Joseph Michelli on Linkedin for his weekly newsletter.
Love the show? Subscribe, rate, review, and share! https://superbrandpublishing.com/podcasts/
425 에피소드
Manage episode 338774685 series 2467458
In this competitive world, you can find several companies or platforms that offer the same product at almost the same cost. The difference comes down to customer experience. In this episode, Wall Street Journal and New York Times #1 bestselling author and certified customer experience professional, Joseph Michelli talks about what makes extraordinary customer service, what drives customer satisfaction and how building relationships with your customers and understanding their journey is crucial to building trust in your brand and making them feel supported from the time they purchased your product to assistance they may need after.
Want to learn more? Follow Joseph Michelli on Linkedin for his weekly newsletter.
Love the show? Subscribe, rate, review, and share! https://superbrandpublishing.com/podcasts/
425 에피소드
모든 에피소드
×플레이어 FM에 오신것을 환영합니다!
플레이어 FM은 웹에서 고품질 팟캐스트를 검색하여 지금 바로 즐길 수 있도록 합니다. 최고의 팟캐스트 앱이며 Android, iPhone 및 웹에서도 작동합니다. 장치 간 구독 동기화를 위해 가입하세요.