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17: How to Build Psychological Safety in Your Ops Team
Manage episode 402144789 series 3514666
Laura Malinowski에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Laura Malinowski 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Find the full transcript at yourfuturerealized.com/17.
Trust is like air. Once it’s left the room, it’s all anyone can think about.
A break in trust in a team diminishes morale and can cause decreased productivity and increased turnover.
An executive shared a story with me about a direct report who was reluctant to give feedback to a peer. They worried they’d be called negative and critical, so they kept silent even though their feedback was valid. She said:
“It’s on me to create cohesion, to keep things running smoothly. I feel like I’m failing them, and it bugs me. But I don’t know what to say. And I just don’t have time for this.”
Can you relate?
You’re not alone. Wherever people come together, there’s friction. How you approach that friction can make or break your success.
In this episode, I’ll provide practical ways to cultivate trust within your operations team to create a safe and collaborative environment.
47 에피소드
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