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Ep:5 What are some of the most common CX mistakes?
Manage episode 411784174 series 3434267
Tom Brannen and Vic Cooper, Tom Brannen, and Vic Cooper에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Tom Brannen and Vic Cooper, Tom Brannen, and Vic Cooper 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
In this episode, Vic and Tom discuss some of the most common CX mistakes they see and offer some thoughts on how to fix them. Also, Vic channels a previous poor CX with AT&T and has to be bleeped as he relives the experience.
Thanks for listening!
Questions or comments about the show? Ideas for future episodes? Interested in being a guest? Reach out to us for more info.
Email – info@yourcallis.com
Web – yourcallis.com
Show Hosts:
Tom Brannen – Industry Analyst – OnConvergence
Web: onconvergence.com
Twitter: @tbrannen
LinkedIn: https://www.linkedin.com/in/tbrannen/
Vic Cooper – Independent Consultant – Inteletry
Web: https://www.inteletry.com
Twitter: @VicACooper
LindedIn: https://www.linkedin.com/in/vicacooper/
5 에피소드
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