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Mike Petrusky에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Mike Petrusky 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
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Ep. 323: “Create a Magic Moment” – Innovative Guest Services and Facility Management Strategies with Bianca Angelico of On Verve

20:09
 
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Manage episode 441544827 series 3389684
Mike Petrusky에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Mike Petrusky 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

Bianca Angelico is Director and “Chief DayMaker” at On Verve, an innovative guest services company, where she is passionate about leading her team and creating thriving workplaces. Mike Petrusky asks Bianca about her background in the facility management industry, current philosophy when caring for people in the workplace, and why one size does not fit all when it comes to end-user experiences. They explore how communication is essential in creating a great guest experience and discuss the power of technology for enhancing the employee experience. Mike and Bianca agree that effective change management requires understanding human behavior and creating strategies that suit different personas and they offer ideas for creating fun moments in the workplace and encourage you to be a workplace innovator in your organization!

Connect with Bianca on LinkedIn: https://www.linkedin.com/in/biancaangelico/

Learn more about On Verve: https://www.on-verve.co.uk/

Check out the “On My Way To Work” video series: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o

Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/

Learn more about Eptura™: https://eptura.com/

Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/

  continue reading

340 에피소드

Artwork
icon공유
 
Manage episode 441544827 series 3389684
Mike Petrusky에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Mike Petrusky 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

Bianca Angelico is Director and “Chief DayMaker” at On Verve, an innovative guest services company, where she is passionate about leading her team and creating thriving workplaces. Mike Petrusky asks Bianca about her background in the facility management industry, current philosophy when caring for people in the workplace, and why one size does not fit all when it comes to end-user experiences. They explore how communication is essential in creating a great guest experience and discuss the power of technology for enhancing the employee experience. Mike and Bianca agree that effective change management requires understanding human behavior and creating strategies that suit different personas and they offer ideas for creating fun moments in the workplace and encourage you to be a workplace innovator in your organization!

Connect with Bianca on LinkedIn: https://www.linkedin.com/in/biancaangelico/

Learn more about On Verve: https://www.on-verve.co.uk/

Check out the “On My Way To Work” video series: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o

Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/

Learn more about Eptura™: https://eptura.com/

Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/

  continue reading

340 에피소드

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