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Rant about “experts”, “certificates”, “recruitment” and more | Marianne Withers
Manage episode 441552997 series 3582824
Irina Hollatz에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Irina Hollatz 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
In this episode of WFM Unfiltered, we dive deep into a topic that's often brushed under the rug: how HR can sometimes become a roadblock in effective Workforce Management. Join Irina Mateeva, founder of RightWFM, as she sits down with Marianne Withers, the Managing Director of The Verity Centre. Marianne brings a wealth of experience, having worked across various sectors and heading up major operations. She’s known for her no-nonsense approach and a firm belief in the power of integrity and truth in business.
Marianne doesn't just talk the talk—she’s walked the walk. From heading up contact centers to navigating complex HR landscapes, Marianne has seen it all. In this episode, you'll hear candid stories about the challenges faced when HR departments overstep and how that impacts the efficiency of WFM teams. She shares eye-opening examples and practical advice on how to bridge the gap between HR and operations, ensuring your business runs like a well-oiled machine.
Expect to learn about the crucial role of communication, the importance of understanding the full journey of your operations, and why it's essential to have the right people in the right roles. Marianne also discusses the often-overlooked aspect of HR policy versus legal compliance, providing insights that could save your business time, money, and headaches.
Whether you're a WFM professional, an HR manager, or a business leader, this episode will offer you valuable insights into improving collaboration and driving better results. Don't miss out on Marianne's expert advice—subscribe to our channel and stay ahead in the game.
Watch the full episode and see how your approach to WFM might change forever.
Subscribe to WFM Unfiltered:
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Links:
Marianne Withers on LinkedIn: https://www.linkedin.com/in/marianne10/
The Verity Centre Website: www.tvc15.co.uk
Marianne on Email: [email protected]
Thanks for listening.
If you'd like to contact me about the show, you can email me HERE.
If you have questions about working with me on WFM projects and Consulting, you can find The RightWFM website HERE.
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