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Creating Ambassadors of Experience: The Transformation of Tour Guides
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Manage episode 373501246 series 3498747
Kyle Harbour에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Kyle Harbour 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Do you know what turns an ordinary tour into an extraordinary one? The tour guide! Join us as me as I unfold my expertise on nurturing top-tier tour guides, starting from selecting the right candidates to polishing their skills for an unforgettable tour experience. I believe that an exceptional guide serves as a natural advocate for your brand, business, and destination - and in this episode, we'll tell you why. Discover the significance of communication and sales training and learn how to conduct effective training tours to hone their abilities.
Ever thought of having your own consistent tour education platform? Learn how combining in-person and online training in a well-structured platform can revolutionise your business. Enhancing the consistency of customer experience not only fosters positive word-of-mouth marketing but also empowers your tour guides to inject their unique personality into the tour. So tune in and get ready to transform ordinary guides into ambassadors of unforgettable experiences.
3 에피소드
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