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Talking Tech Trends: Security and Customer Experience
Manage episode 398539307 series 3409531
UPSTACK에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 UPSTACK 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Co-hosts Greg Moss and Alexander Cole take us through a two-part episode covering the top trends in UPSTACK’s 2024 Technology Trends Report. In part one, Frank Ferdowsian joins the team to discuss the most pressing topics in cybersecurity. Frank is a Partner and Managing Director at UPSTACK, with over two decades of experience in the cyber and network security space. In part two, Ed Degenhart and Andrew Pryfogle explain how AI and automation are making their mark on customer experience. Ed Degenhart is Managing Director at UPSTACK, and has 20-plus years of experience problem solving for clients in technology. Andrew is the founder and CEO of CX Effect, a company that prepares organizations for transformative customer experience. You can find UPSTACK’s 2024 Technology Trends Report here.
Part 1 Starts - 0:33
Part 2 Starts - 25:28
Guests
Frank Ferdowsian, Partner and Managing Director at UPSTACK
Ed Degenhart, Managing Director at UPSTACK
Andrew Pryfogle, Founder and CEO of CX Effect
10 에피소드
공유
